Kristen Canton-Fields
Los Angeles,CA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and efficient Data Entry Clerk with 3+ years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
05.2022 - Current
- Los Angeles County background cleared
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Data Entry Clerk
Emm Styles LLC
03.2020 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Updated and maintained customer information, documents and records.
Security Guard
Crypto.com Arena
11.2020 - 03.2022
- Patrol facility to prevent intrusion, damage, hazards and breaches of security
- Studied human behavior to detect any suspicious activity while working with general public
- Weapon screening including the use of a magnetometer, hand wand and x-ray machine
- Extra customer service training working with high profile celebrities and guests
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Guest Service Representative
Staples Center AEG
08.2016 - 11.2020
- Welcomed guests on arrival, displaying professional and friendly approach.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided guests with information on local attractions, restaurant and transportation services to enhance their experience.
Central Supply Manager/ Receptionist
Windsor Gardens of Hawthorne
07.2014 - 06.2018
- Ensured all inventory was up-to-date using first in first out method
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Distributed vital PPE to our staff
- Attended weekly operative meetings in regards to supply and cost for future needs
- Supervised material handling and receiving activities utilizing OSHA and DOT regulations.
Education
High school diploma -
Foshay Learning Center
Los Angeles, CA05.2006
Skills
- Communication Skills (10 years)
- Guest Relations Experience (10 years)
- Office Management
- Data Entry
- 10-Key
- First Aid Certified
- Dispatch
- Keen Observer
- Firearms Expertise
- Verbal and Written Communication
- Punctuality
- Emergency Management
- File and Records Management
- Complex Problem-Solving
- Relationship Building and Management
- Document Preparation
- Knowledge of Supervisory Concepts
- Safety and Security
- Reporting Skills
- Staff Management
- Crime Prevention
- Customer service (10 years)
- Conflict Management
- Hospital Experience
- CCTV
- Supervising Experience
- Emergency management
- Document Processing
- File Management
- Data Accuracy
- Proofreading
- Customer Service-Oriented
- Customer Relationship Management
- 40 WPM Typing Speed
- Data Processing
- Strong Problem Solver
- Order Processing
- Office Administration
Certification
- Guard Card
- Firearms Permit
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchPaid time off4-day work weekCareer advancementStock Options / Equity / Profit SharingFlexible work hoursWork from home optionTimeline
Security Guard
Securitas
05.2022 - Current
Security Guard
Crypto.com Arena
11.2020 - 03.2022
Data Entry Clerk
Emm Styles LLC
03.2020 - Current
Guest Service Representative
Staples Center AEG
08.2016 - 11.2020
Central Supply Manager/ Receptionist
Windsor Gardens of Hawthorne
07.2014 - 06.2018
High school diploma -
Foshay Learning Center
- Guard Card
- Firearms Permit
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