Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Cutting

Grants Pass

Summary

Dedicated and reliable administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support where needed. Responsible, punctual and productive professional when working with little to no supervision. Looking for a small office environment, and team to grow with long-term.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Northwest Medical Supply
01.2022 - 10.2022
  • Assisted walk-in customers with their questions and concerns.
  • Completed incoming sales orders for customer supplies.
  • Completed incoming breast pump and nebulizer orders.
  • Answered incoming phone calls on a multi-phone line.
  • Helped with inventory every 3 months.
  • Made sure the office was clean and comfortable for the patients.
  • Scheduled patient appointments with the Respiratory Therapists.
  • Responded to customer requests for products, services, and company information.
  • Picked, Packed, and shipped medical supplies to patient's given address.
  • Assisted in quarterly inventory to ensure shrink was improving from the last quarter.

Customer Service Representative

Grants Pass Tire Pros
06.2020 - 11.2020
  • Answered incoming phone calls from customers, and answered their questions or quotes as best as I can.
  • Provided customers with tire quotes, and mechanic quotes based on the mechanics recommendations.
  • Ensured the sales floor was clean and safe for the customers to enjoy.
  • Called customers and informed them about their vehicle status.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Ensured all quotes, sales orders, and documents were organized, so they are easily assessable when needed.
  • Responded proactively and positively to rapid change.

Nursing Department

Rogue Community College- Redwood Campus
10.2014 - 06.2016
  • Copied roughly 300 documents each day for the professors.
  • Filed student's paperwork in their personal files.
  • Used Excel Word to input data into a worksheet that the professors needed.
  • Assisted faculty with office work and assignments that were tasked.

Sales Associate

Rue21
11.2012 - 06.2016
  • Provided customer service to roughly 100 customers a day.
  • Rang up customers that were finished shopping.
  • Assisted customers in locating items and selecting special occasion clothing.
  • Swept, mopped, and dusted the entire store after closing.
  • Cleaned and organized the tables and folded the clothes for the next day.

Education

Associate of General Studies - Medical Assisting

Rogue Community College
Grants Pass, OR
06.2017

High School -

North Valley High School
06.2014

Skills

  • Microsoft Office Word, Excel, PowerPoint, Presentation, etc
  • Can type up to 45WPM
  • Can manage a multi-line phone system with no issues
  • Interpersonal Communication experience with various customers and personalities
  • Inbound and outbound calling
  • Sales Quote work-ups
  • Data collection
  • Customer service
  • Calendaring
  • Very organized, and efficient
  • Verbal and written communication
  • Service upselling
  • Billing Experience, and Invoice send-outs

Timeline

Customer Service Representative

Northwest Medical Supply
01.2022 - 10.2022

Customer Service Representative

Grants Pass Tire Pros
06.2020 - 11.2020

Nursing Department

Rogue Community College- Redwood Campus
10.2014 - 06.2016

Sales Associate

Rue21
11.2012 - 06.2016

Associate of General Studies - Medical Assisting

Rogue Community College

High School -

North Valley High School

Similar Profiles

CREATE PROFILE