Dedicated employee with a strong focus on customer service support, effective communication, and attention to detail. Equipped with strong problem-solving abilities and a willingness to learn. Contributes to team success while focusing on positive results.
Work History
Instructional Paraprofessional
8 Years 5 Months
Middlesex County Public Schools | 12.2017 - 05.2026
Facilitated small group instruction to reinforce key concepts and enhance student understanding.
Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
Monitored student progress and provided feedback to support academic growth.
Implemented behavior management strategies to maintain a positive and focused classroom environment.
Licensed Insurance Producer
2 Years 4 Months
Farmers Insurance Agency | 06.2010 - 10.2012
Maintained up-to-date records of client interactions, policy changes, and renewals in the agency management system.
Provided personalized insurance quotes and recommended coverage plans.
Calculated premiums and established payment methods for sales.
Finalized sales and collected necessary deposits.
Accounts Receivable Collections Specialist
5 Years 2 Months
Equidata | 04.2005 - 06.2010
Notated customer accounts regarding dates contacted, payment arrangements, dates for follow-up, and skip-tracing efforts.
Monitored customer accounts for non-payments, delayed payments and customer disputes.
Encouraged past due invoice payments by sending bill reminders and contacting clients by phone.
Verified discrepancies to resolve vendor billing issues.
Education
Associate of Applied Science - Accounting
Northeast Wisconsin Technical College | Green Bay, WI