Kristen Faust
Reading,PA
Summary
Re entered the workforce in 2003 after my daughter went to school. prior to 2003 held various manufacturing positions at companies such as Deka, Great American Knitting Mill, Federal Mogul.
Once I began working for Walmart I stayed there and advanced at the store level to the position of Co-Manager.
In 2012 i was diagnosed with a life altering autoimmune condition that eventually forced me to leave the management role and take a lesser role as personnel manager. Eventually, unfortunately I was unable to hold even that position due to my declining health.
In 2017, nine months after leaving Walmart I was awarded Disability for my condition and resultant inability to work outside of the home.
Fast forward to the present. My condition has stabilized to the point that I feel comfortable with doing some work again.
A work from home position would be ideal due to the extensively altered physical appearance cause by my condition.
However, depending on the job and circumstances a position outside of the home would be a possibility.
Overview
13
13
years of professional experience
Work History
Personnel Manager
Walmart
Elverson, PA
06.2015 - 06.2016
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Comanager
Walmart
Parksburg , PA
02.2012 - 06.2015
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Store Assistant
Walmart
Bechtelsville, PA
01.2009 - 02.2012
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Remained calm and composed in tense situations involving angry or upset customers.
- Answered questions about store policies and addressed customer concerns.
Stocker Associate
Walmart
Bechtelsville, PA
05.2005 - 01.2009
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Maintained inventory and ordered new supplies to meet expected needs.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
Cafeteria Worker
Boyertown Area School District
Boyertown, PA
09.2003 - 08.2005
- Cleaned and sanitized surfaces, tools, and equipment.
- Served food according to temperature, safety, and presentation guidelines.
- Provided exemplary service to students, staff, and visitors.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Tracked meal purchases and accepted payments at cash register.
Education
High School Diploma -
James M Bennett
Salisbury, MD05.1992
Skills
- Internal Communications
- Labor Relations Coordination
- Background Check Processes
- Compensation and Benefits Administration
- Confidential Records Management
- Reading Comprehension
- Exit Interviews and Processes
- Personnel Record Management
- Human Resources Department Processes
- Employment Record Verification
- Active Listening
- Human Resources Best Practices
- Onboarding, Training and Development
- Unemployment Claims
- Improving Organizational Standards
- Hiring and Firing
- Administering Disciplinary Procedures
- Performance Management Systems
- Customer Satisfaction
- Employee Performance Reviews
- Accident Investigations
Timeline
Personnel Manager
Walmart
06.2015 - 06.2016
Comanager
Walmart
02.2012 - 06.2015
Store Assistant
Walmart
01.2009 - 02.2012
Stocker Associate
Walmart
05.2005 - 01.2009
Cafeteria Worker
Boyertown Area School District
09.2003 - 08.2005
High School Diploma -
James M Bennett
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