Works to resolve general, low complexity client issues related to payroll and platform through support customer inquiries via phone and email
Compile payroll data, enter data, compute and post wage, and reconcile errors to maintain payroll records.
Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed strong working relationships with staff, fostering a positive work environment.
Chemical Laboratory Technician
Adecco Medical Labs, INC.
Orangeburg, SC
05.2018 - 02.2020
Collected and analyzed chemical samples to ensure they met quality and safety standards
Calibrated and maintained laboratory equipment to ensure accurate results
Documented test results and maintained detailed records of experiments and analyses
Ensured all safety protocols and regulations were followed to maintain a safe working environment
Chiropractic Assistant
Marsch Chiropractic Center
Orangeburg, SC
03.2010 - 05.2018
Assisted in patient care including assisting in placing and removing orthodontic appliances, and taking full records to include panos, cephs, and 3-D scans.
Provide excellent customer service both over the phone and in person.
Answer and direct phone calls to appropriate personnel.
Maintain confidentiality at all times.
Attend training on as needed basis.
Process applications that are received via fax, phone, mail, and in person.
Assist in document scanning and log them into proprietary computer system.
Input data into computer system.
Provide general clerical support for both visitors and staff.
Maintain good relations with other co-workers in order to provide the best customer service.
Organize and maintain filing system.
Update and maintain company policies and procedures.
Maintain cleanliness of waiting area.
Maintained patients' charts and transcribed the doctor notes accurately