Kristen Good
Waynesburg,PA
Summary
Professional in mental health care, prepared to bring valuable experience to new role. Proven ability to manage therapeutic environments and handle patient crises effectively. Strong focus on teamwork and achieving positive outcomes, adaptable to changing needs. Skilled in patient observation and crisis intervention, with reliable and compassionate demeanor.
Overview
12
12
years of professional experience
Work History
Psychiatric Technician
Centerville Clinics
04.2013 - Current
- Familiarize myself with each client's behavioral/medical background.
- Maintain a safe and pleasant environment that fosters good person to person relationship with patients and their families.
- Possess a knowledge of behavioral disabilities and their symptoms.
- Complete the social history of each patient.
- Identify the needs of patients and effectively communicate with them to gain their confidence and cooperation.
- Facilitates groups based on each patient's needs.
- Meets individually with patients assigned to my care.
- Maintains patient records through daily charting observations, individual sessions, and twenty-day progress reports.
- Identifies situations that should be brought to the attention of the team leader and the program director.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Crisis Intervention Specialist
Valley Healthcare System
12.2012 - 03.2013
- Answer the suicide hotline, WV helpline, and crisis calls.
- Take mental hygiene petitions and notarize them.
- Attend mental hygiene hearings.
- Take screening calls
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
Education
Bachelor of Arts - Psychology
California University Of PA
California, PAMSW - Social Work
PennWest University
California, PA12.2024
Skills
- Clinical Documentation
- Developmental Disabilities Support
- De-Escalation Techniques
- Incident Reporting
- Behavioral Management
- Behavior monitoring
- Patient Assessment
- Mental Health Support
- Multidisciplinary Collaboration
- Patient Rapport
- Professional boundaries
- Group therapy facilitation
- Crisis Intervention
Timeline
Psychiatric Technician
Centerville Clinics
04.2013 - Current
Crisis Intervention Specialist
Valley Healthcare System
12.2012 - 03.2013
Bachelor of Arts - Psychology
California University Of PA
MSW - Social Work
PennWest University
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