Kristen Green
Orange,TX
Summary
Comprehensive understanding of banking operations gained through background as Universal Banker. Demonstrated ability to establish strong client relationships, cross-sell financial products and services, manage cash balances, and maintain regulatory compliance. Strengths include problem-solving skills, customer service focus, and fluency in various banking systems. Made significant impact by improving operational efficiency and contributing to revenue growth in previous roles.
Overview
14
14
years of professional experience
Work History
Universal Banker/Operations Assistant
The First Security Bank
Beaumont, Texas
01.2023 - Current
- Performed fraud prevention duties by monitoring suspicious activity on customer accounts.
- Researched account discrepancies or errors identified during audits or reviews.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Registered Dental Assistant
Horizon Dental
Orange
01.2020 - 01.2023
- Assist the dentist during procedures
- Ordered supplies and kept equipment stocked
- Set rooms up for procedures making sure all the correct instruments were available.
Registered Dental Assistant
Corner Stone Dental
Beaumont
01.2019 - 01.2020
- Assist the dentist with handling patients, instruments and procedures such as implants, root canals, etc
- Document patients care along with acquiring radiographs for the DDS to diagnose
- Schedule appointments for patients and help explain insurance benefits.
Teller II
MobilOil FCU
Vidor & Beaumont
01.2015 - 01.2018
- Order supply of cash to meet daily needs and resolve problems or discrepancies concerning customers accounts
- Handled vaults, reports and implemented any policies or regulations
- Performed quarterly audits.
Associate Manager
BBVA Compass
01.2011 - 01.2015
- Established and maintained relationships with individuals or business customers
- Provided assistance for these customers with any problems they may have encountered
- Recruited staff members and would oversee training programs
- I also balanced currency, coins, and checks in cash drawers at the end of the shifts.
Education
Associate of Arts - Liberal Arts And General Studies
Lamar University
Beaumont, TXSkills
- Branch operations
- Transaction Processing
- Document Preparation
- Dispute Resolution
- Customer Service
- Risk management policies
Timeline
Universal Banker/Operations Assistant
The First Security Bank
01.2023 - Current
Registered Dental Assistant
Horizon Dental
01.2020 - 01.2023
Registered Dental Assistant
Corner Stone Dental
01.2019 - 01.2020
Teller II
MobilOil FCU
01.2015 - 01.2018
Associate Manager
BBVA Compass
01.2011 - 01.2015
Associate of Arts - Liberal Arts And General Studies
Lamar University
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