Hi, I’m
Kristen Hardin
Obion,TN
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
years of professional experience
Work History
Hardin Contracting
Administrative Assistant
01.2020 - Current
Job overview
- Maintained inventory of office supplies and placed orders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Atlantis Pools
Administrative Manager
11.2017 - 09.2020
Job overview
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
SYNERGY THERAPY
Insurance Verification Specialist
03.2015 - 11.2017
Job overview
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Posted payments to accounts and maintained records.
- Generated reports to track insurance verifications and claim progress.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Achieved insurance pre-authorizations to enable timely patient procedures.
Education
UNIVERSITY OF TENNESSEEMartin, TN
from Veterinary Science
Skills
- Patient bathing
- Animal restraint
- Reception support
- Animal grooming
- Vaccine administration
- Medical record-keeping
- Animal handling
- Patient flow management
- Client communication
- Appointment scheduling
Timeline
Administrative Assistant
Hardin Contracting
01.2020 - Current
Administrative Manager
Atlantis Pools
11.2017 - 09.2020
Insurance Verification Specialist
SYNERGY THERAPY
03.2015 - 11.2017
UNIVERSITY OF TENNESSEE
from Veterinary Science
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