KRISTEN HEPPNER
Auburn,AL
Summary
With more than 14 years of experience as a Registered Nurse, I have developed extensive expertise across emergency care, primary care, and hospital-based intermediate care settings. My background includes serving as an Admission and Discharge Nurse and Resource Nurse on the Intermediate Care Unit at Holy Cross Hospital, as well as Lead Nurse at Squaw Valley Urgent Care, Tahoe Forest Hospital. I bring a strong foundation in ski injury trauma and high-acuity patient care, with proven success in fast-paced, high volume environments where swift, accurate decision-making is critical. Skilled in both supervisory and support roles, I prioritize patient-centered care while fostering collaboration with physicians, nursing teams and staff. Recognized for my professionalism, integrity, kindness, and commitment to ethical practice, I am highly self motivated, adaptable, and dedicated to delivering excellent outcomes in every aspect of patient care
Overview
31
31
years of professional experience
1
1
Certification
Work History
Registered Nurse - Admissions and Discharge Nurse / Resource Nurse - Intermediate Care Unit
Holy Cross Hospital
01.2022 - 01.2025
- Admissions and Discharge Nurse focus on streamlining patient transitions and ensuring continuity of care
- Collaborating with physicians, social workers, case managers and other members of the healthcare team to develop and implement care plans and post discharge care
- Help and encourage nurses with their patient assignments to complete their direct care tasks
Registered Nurse - Lead Nurse of Squaw Valley Office
Tahoe Forest Hospital/Truckee Tahoe Medical Group
01.2012 - 01.2020
- Efficiently and knowledgeably provide nursing care in a fast-paced emergency care, ski injury environment. Including, but not limited to: Gathering reports form ski patrol, assessing the patient, medication administration (including assisting in conscious sedation), fracture care (splinting and casting), EKG and Tread Stress test, Preparing sterile environment for suturing, performing rapid point of care testing (UA, Hb, A1C, strep, Flu, Lipid, hcg, glucose), lab evaluations.
- Provide plans of care to patients that are efficient to their personal situation
- Train RN’s and MA’s on Urgent Care Office protocol. Patient’s include ski injury trauma and emergency care, primary care, child wellness and Medicare annual wellness vi.
- Set up/Break down Urgent care clinic for ski season, plan for staffing with HR and MD’s, organize office, count inventory and ordering of all medical supplies, and medications
Registered Nurse
Northstar Medical Clinic
01.2014 - 01.2018
- Efficiently and knowledgeably provide nursing care in a fast paced emergency care, ski injury environment. Including, but not limited to: Gathering reports from ski patrol, assessing the patient, medication administration (including assisting in conscious sedation), fracture care (splinting and casting), EKG and Tread Stress test, Preparing sterile environment for suturing, performing rapid point of care testing (UA, Hb, A1C, strep, Flu, Lipid, hcg, glucose), lab evaluations.
- Organize and set up office for the season, inventory and ordering of all medical supplies
- Work closely with MD in a trauma setting
- Training of all RNs for 5 seasons
Receptionist
Truckee Tahoe Medical Group
01.2008 - 01.2012
- Medical Front office Duties, Registering patients, answering telephone calls, and scheduling patients at ski resort and primary care clinic
Flight Attendant
United Airlines
01.1994 - 01.2005
- Chief Purser on international and domestic flights
- Followed all safety procedures, rules and regulations in accordance to the Federal Aviation Administration
- Guided and assisted crew for safety and comfort to passengers
- Presented emergency equipment and gave instructions to passengers on how to use this equipment
- Aided passengers with all needs including special needs (children, disabled persons, elderly etc.)
Education
Associate of Science - Nursing
Carrington College
Reno, NV01.2011
Bachelor of Science - Public Relations, Speech Communication: minor in Spanish
Northern Arizona University
Flagstaff, AZ01.1993
High School - undefined
La Canada High School
La Canada, CA01.1989
Skills
- Medication administration
- Medication delivery
- Patient care management
- Comprehensive patient evaluations
Accomplishments
Private Pilot's License
Certification
- Registered Nurse, Florida Multistate RN9546183
- Registered Nurse, California 818906
- Registered Nurse, Nevada RN70871
- ACLS, CPR, BLS
- Private Pilot
Timeline
Registered Nurse - Admissions and Discharge Nurse / Resource Nurse - Intermediate Care Unit
Holy Cross Hospital
01.2022 - 01.2025
Registered Nurse
Northstar Medical Clinic
01.2014 - 01.2018
Registered Nurse - Lead Nurse of Squaw Valley Office
Tahoe Forest Hospital/Truckee Tahoe Medical Group
01.2012 - 01.2020
Receptionist
Truckee Tahoe Medical Group
01.2008 - 01.2012
Flight Attendant
United Airlines
01.1994 - 01.2005
Bachelor of Science - Public Relations, Speech Communication: minor in Spanish
Northern Arizona University
High School - undefined
La Canada High School
Associate of Science - Nursing
Carrington College
Community Service
- Humane Society of Truckee-Tahoe, Volunteer and Foster Family for the animals
- Tahoe Truckee Unified School District, Superintendent Parent Advisory Committee, PTO, Parent volunteer