Kristen Herring
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
19
19
years of professional experience
Work History
Office Manager
RC Willey Home Furnishings
Orem
05.2007 - Current
- Managed daily office operations and ensured efficient workflows.
- Coordinated schedules and appointments for management and staff, enhancing time management and operational flow.
- Oversaw inventory management and procurement of office supplies.
- Processed cash and card transactions while ensuring accurate deposit preparation.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations by greeting visitors and directing inquiries to appropriate personnel, ensuring positive first impressions.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Implemented and maintained company protocols to streamline daily activities, fostering a structured and efficient work environment.
- Developed effective communication strategies between departments within the organization.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Education
Provo High Svhool
05.2026
Skills
- Office management
- Customer service
- Effective communication
- Team leadership
- Inventory management
- Schedule coordination
- Employee training
- Problem resolution
- Workflow optimization
- Customer relations
- Credit and collections
- Office administration
- Relationship building
- Organizational skills
- Mail handling
- Conflict management
- Training and coaching
- Team supervision
- Staff training
- Clear oral/written communication
- Workforce management
- Operations management
- Staff management
- Billing
- Clerical support
Timeline
Office Manager
RC Willey Home Furnishings
05.2007 - Current
Provo High Svhool