Kristen Holder
Orlando,FL
Summary
Transitioned from sales associate to leadership roles, fostering a culture of excellence and contributing to overall business success.
Implemented strategic changes to store environment, fostering an inviting atmosphere that supports sales growth and customer satisfaction.
Oversaw financial resources to facilitate smooth and productive store activities.
Overview
4
4
years of professional experience
Work History
Store Leader
711
4355 Silver Star Rd
11.2024 - Current
- Led daily operations to enhance customer experience and service efficiency.
- Trained and mentored staff on operational best practices and store policies.
- Implemented inventory management strategies to reduce shrinkage and improve stock accuracy.
- Developed promotional displays to drive sales and attract customer attention.
- Ensured compliance with health and safety regulations to maintain a safe shopping environment.
- Resolved customer inquiries and complaints effectively, fostering positive relationships.
- Collaborated with district management to align store objectives with corporate goals.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
- Conducted inventory analysis to determine optimal stock levels.
Assistant Store Leader
711
Multiple
04.2022 - 11.2024
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, driving promotional strategies and product placement.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Played a key role in implementing loss prevention strategies that reduced incidents of theft within the workplace.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
Education
High School Diploma -
South Paulding High
Paulding County Ga04.2010
Skills
- Oversaw inventory management processes to ensure optimal stock levels
- Assisted in organizing shipping and receiving operations to maintain workflow efficiency Supported inventory management by accurately tracking incoming and outgoing shipments Collaborated with team members to ensure timely processing of orders
- Assisted in organizing employee schedules to meet operational needs Supported team members by coordinating shift changes and coverage Helped maintain accurate records of employee availability and time-off requests
- Stocked shelves with merchandise to maintain inventory levels Organized product displays to support sales and customer accessibility
EMPLOYEE & INVENTORY MANAGEMENT
I’ve led a team of ten or more towards great success in keeping a store in a rough location Customer ready at all times as well as managed a high audit Store completely bringing it down to acceptable levels being on top of inventory, making sure it doesn’t get too high and only ordering what I need as well as being considerate towards customers and what they want / following retailer initiative to produce better product and drive sales within the store.
CLEANLINESS, STOCKING, AND FACING
I’ve showed great success with passing my quarterly health inspections, keeping the store customer ready front facing multiple times throughout the shifts merchandising the sales floor as well as backstock being minimal and having a nearly perfect cooler producing great vault sales.
Timeline
Store Leader
711
11.2024 - Current
Assistant Store Leader
711
04.2022 - 11.2024
High School Diploma -
South Paulding High