KRISTEN HUMPHRIES
Derry
Summary
Hospice care professional with substantial experience in coordinating patient care and providing compassionate support. Proven ability to manage complex cases, ensuring comfort and dignity for patients. Known for exceptional teamwork and adaptability in dynamic healthcare settings, with strong skills in pain management and patient advocacy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hospice Registered Nurse Case Manager
Harborside Hospice
11.2023 - Current
- Developed personalized care plans to meet patient needs and enhance quality of life.
- Coordinated interdisciplinary team meetings to discuss patient progress and adjust care strategies.
- Conducted comprehensive assessments to evaluate patient conditions and determine appropriate interventions.
- Educated families on hospice services, symptom management, and end-of-life care options.
- Advocated for patients' rights and preferences in alignment with their individual goals of care.
- Collaborated with external healthcare providers to ensure continuity of care for patients transitioning from hospital to hospice settings.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
RN/Clinical Outreach Manager for NH/ME
Aware Recovery Care
08.2022 - 10.2023
- Make face-to-face sales calls, phone and email outreach, and in person meetings, to potential medical and psychiatric referral sources
- Strengthen existing relationships with medical and psychiatric referral resources, as well as cultivate new ones through networking, cold calling and other various forms of contact
- Attend professional conferences, seminars, and networking events to promote Aware Recovery Care and connect with potential referents within identified sector
- Involvement in collaborative treatment team planning and coordination: goals for treatment and designation of potential care
- Compliant with applicable state and federal regulations (Release of Information, Grievance Appeals, etc.)
- Proficient in operation of CRM (Salesforce) and HER (Sigmund/Aura) software
- Tracks contacts, clients, providers, institutions, their hierarchies, referrals in and external referrals made on a daily basis through Salesforce
- Knowledgeable of MAT advantages, disadvantages, side-effects, signs/symptoms of overdose/managing withdrawal symptoms
- Aware of resources available for specialized providers, comorbidities, dual diagnosis, as well as other levels of care (as-needed)
- Maintain contact with client and family throughout the treatment process as needed
RN/Care Coordinator Regional Lead
Aware Recovery Care
06.2021 - 08.2022
- Supervises a team of Nurses/ Care Coordinators and their teams in SWAT’s, engagement issues, team cohesion issues, acute clients
- Mentors team in areas of shadowing opportunities, supervision and delegation
- Spearheads coordination of services with the client, family and all providers involved in the treatment plan.
- Coordinates collaboration of care with an interdisciplinary team to provide patient-centered care.
- Orchestrates admission, care management and discharge of a caseload of clients receiving recovery services in the home.
- Curates and executes an appropriate treatment plan to meet individual client needs with understanding and consideration of client care goals as voiced by the client, making the client a major part of his/her treatment and recovery.
- Fosters effective communication skills in initiating and maintaining therapeutic relationships with patients, Care Coordinators in Region, as well as Leadership
- Identifies regular evaluation of client progress, including crisis intervention as appropriate
LPN/Care Coordinator
Aware Recovery Care
10.2018 - 06.2021
- Performed admission, care management and discharge of a caseload of clients receiving recovery services in the home.
- Conveyed effective communication skills in initiating and maintaining therapeutic relationships with patients, Care Coordinators in Region, as well as Leadership
- Curated and executed an appropriate treatment plan to meet individual client needs with understanding and consideration of client care goals as voiced by the client, making the client a major part of his/her treatment and recovery.
LPN/Unit Nurse (Per diem)
Naphcare Inc.
05.2017 - 12.2018
- Executed triage of acute patient concerns and determined appropriate level of care and intervention
- Facilitated coordination of patient care between clinical and administrative staff
- Delivered educated and compassionate counsel to patients on acute and chronic conditions
LPN/Intake Nurse
Home Health Foundation
11.2017 - 06.2018
- Triaged patient needs and reviews chart for proper designation
- Streamlined referrals efficiently while providing the clinical team with the most pertinent information
- Executed excellent internal and external customer service
LPN/Team Leader
Pentucket Medical Associates
02.2016 - 09.2017
- Supervised nursing and clinical staff in busy outpatient internal medicine office
- Executed triage of acute patient concerns and determined appropriate level of care and intervention
- Collaborated with clinical and administrative staff for coordination of patient care
LPN/Charge Nurse
Hannah Duston Healthcare Facility
10.2014 - 02.2016
LPN/Unit Nurse
Hannah Duston Healthcare Facility
01.2013 - 10.2014
LPN/Community Health Nurse
Whittier Rehabilitation Hospital/Whittier Home Health Care
01.2011 - 01.2013
Education
Bachelor of Science In Nursing Program -
Southern New Hampshire University
Manchester, NH06.2024
Associate of Science in Nursing - undefined
Rivier University RN-ASN Program
Nashua, NH01.2023
Diploma - Practical Nursing Program
Shawsheen Valley Tech LPN Program
Billerica, MA01.2011
Skills
- Home care management
- Advanced care planning
- Compassionate care
- Pain assessment
- Patient education
- End-of-life care
- Care coordination
- Infection prevention
- Pain control
- Interdisciplinary collaboration
- Nursing assessment
- Hospice care management
- Symptom management
- Care planning
- Interpersonal and written communication
- Hospice care
Certification
- RN License, Active, New Hampshire, 091820-21
- RN License, Active, Massachusetts, RN2390796
Timeline
Hospice Registered Nurse Case Manager
Harborside Hospice
11.2023 - Current
RN/Clinical Outreach Manager for NH/ME
Aware Recovery Care
08.2022 - 10.2023
RN/Care Coordinator Regional Lead
Aware Recovery Care
06.2021 - 08.2022
LPN/Care Coordinator
Aware Recovery Care
10.2018 - 06.2021
LPN/Intake Nurse
Home Health Foundation
11.2017 - 06.2018
LPN/Unit Nurse (Per diem)
Naphcare Inc.
05.2017 - 12.2018
LPN/Team Leader
Pentucket Medical Associates
02.2016 - 09.2017
LPN/Charge Nurse
Hannah Duston Healthcare Facility
10.2014 - 02.2016
LPN/Unit Nurse
Hannah Duston Healthcare Facility
01.2013 - 10.2014
LPN/Community Health Nurse
Whittier Rehabilitation Hospital/Whittier Home Health Care
01.2011 - 01.2013
Associate of Science in Nursing - undefined
Rivier University RN-ASN Program
Diploma - Practical Nursing Program
Shawsheen Valley Tech LPN Program
Bachelor of Science In Nursing Program -
Southern New Hampshire University