Kristen Jarvis Scruggs
Washington,DC
Summary
Experienced public health nurse manager with a strong nursing background and extensive managerial experience. Demonstrates exceptional patient care delivery and effective team leadership. Currently manages a team of Registered Nurses at two large Federally Qualified Health Centers in Washington DC, overseeing primary care, HIV care and chronic disease management in an urban outpatient clinic setting. I have a passion for helping out diverse and underserved patient populations access healthcare and better their lives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Manager of Medical Adherence Nursing
Whitman-Walker Health
05.2017 - 06.2025
- Provided strong leadership to enhance team productivity and morale and promote RN retention in a challenging setting.
- Directed cross-collaboration among other medical departments to foster an effective team-based healthcare model for our complex patients.
- Managed budgets, completed supply ordering and performed monthly grant reporting.
- Established team priorities, maintained schedules and monitored performance across two clinic locations.
- Interviewed and hired new employees in addition to annual trainings and performance evaluations.
- Completed assessments, care plans and goal setting for complex patients to monitor and encourage obtaining healthcare goals.
- Completed external referral coordination including medical specialists around a large metro area and available social service resources.
- Led interdisciplinary work between medical, nursing, and mental health professionals to provide more efficient and effective patient care. This included administering long-acting injectable medications to patients.
- Clinical-focused patient care in an outpatient setting included pillboxes, injection teachings, diabetes education, teaching and blood pressure teaching.
Medical Adherence Nurse Care Manager
Whitman-Walker Health
05.2015 - 05.2017
- Managed complex caseloads for high-risk patients, ensuring timely delivery of appropriate interventions and services.
- Educated and monitored all newly diagnosed HIV+ patients to keep them engaged in care.
- Coordinated referrals to specialists, hospitalizations, ER visits, and other enabling services for patients.
- Worked with medical providers to utilize a team-based approach to bettering patient outcomes.
- Assessed healthcare needs through care plans and set goals with the patient's input.
- Monitored effectiveness and progress plans to achieve desired outcomes.
Registered Dietitian
Whitman-Walker Health
08.2009 - 08.2013
- Developed educational materials to promote healthy eating habits, resulting in increased awareness among patients and their families.
- Collaborated with interdisciplinary healthcare teams to optimize patient care and ensure seamless delivery of nutrition services especially for our HIV+ patients.
- Enhanced patient satisfaction with personalized counseling sessions, focusing on dietary habits, lifestyle changes, and goal-setting strategies.
Education
Bachelor of Science - Nursing
Marymount University
Arlington, VA12-2014
Master of Science - Nutritional Sciences
University of Central Oklahoma
Edmond, OK05-2009
Bachelor of Science - Dietetics
Oklahoma State University
Stillwater, OK05-2007
Skills
- Teamwork and collaboration
- Training and development
- Excellent communication
- Managing operations and efficiency
Certification
- RN Licensed in the District of Columbia, Current
- CPR certified, Current
- In process of obtaining OK compact license
ACRN certified
HIV/AIDS Certified Registered Nurse (ACRN) certified in 2024
Timeline
Senior Manager of Medical Adherence Nursing
Whitman-Walker Health
05.2017 - 06.2025
Medical Adherence Nurse Care Manager
Whitman-Walker Health
05.2015 - 05.2017
Registered Dietitian
Whitman-Walker Health
08.2009 - 08.2013
Bachelor of Science - Nursing
Marymount University
Master of Science - Nutritional Sciences
University of Central Oklahoma
Bachelor of Science - Dietetics
Oklahoma State University
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