I am currently working as a Veterinary Nurse and Customer Care Specialist. I have been working in the Veterinary field for 4+ year. I am passionate about patient care for all animals type. I have experience in human medicine and know how to maintaine relationships which allows me to excel in my workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Nurse/Customer Care Specialist
The Waggin' Train Veterinary Clinic
Scott, LA
10.2021 - Current
Provides compassionate care to patients and performs all duties in accordance with hospital medical policies and procedures.
Prepares and maintains the exam rooms and treatment areas or vehicle.
Performs physical examinations; records observations on patients.
Assists the doctor in medical, surgical and dental procedures; prepares patients for surgery; assists the doctor in administering anesthesia; monitors patients during surgery and recovery; administers fluids.
Gives injections and administers oral medications in accordance with hospital policy.
Performs emergency procedures such as control of bleeding, resuscitation with oxygen, opening airways, and external cardiac massage.
Assists in restraining pets when necessary.
Performs clinical laboratory procedures such as fecal flotation exams, heartworm checks, skin scrapings, urinalysis, and fungal cultures
Takes radiographs and administers EKGs and EEGs.
Admits and discharges patients on the doctor's orders, ensuring that patients are well groomed and in a medically appropriate state. Counsels clients on various aspects of animal care
Understands usage and dosage for all prescription drugs and can readily explain them to the clients
Veterinary ICU Nurse
Lafayette Veterinary Care Center
Lafayette , LA
12.2018 - 10.2021
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations and provided exceptional service.
Implemented life saving measure to critical patients
Ensured patients received proper care according to their diagnosis
Administered life saving drugs along with therapeutic medications. (e.g, Chemotherapy)
Accurately calculated fluid rates and medications.
Reported to doctors on the finding and concerns of each patient to ensure client and patient satisfaction.
Registered Medical Doctorate Assistant
Acadiana Medicine Clinic Of Opelousas General
Opelousas , LA
01.2017 - 01.2018
Support the implementation of quality control and assurance to guarantee proper compliance with OSHA, HIPPA, and CLIA regulations.
Demonstrated efficiency and independence while 4 patient load of 40+ intakes a day while maintaining a positive and enthusiastic attitude.
Monitored patient vitals and assisted the Doctors with minor surgery while maintaining a sterile felid.
Contributed as a pivotal member of the interdisciplinary healthcare team by providing ongoing assistant to support staff, patients, and coworkers.
Assisted in demonstrating necessary lab testing, exams, and vitals (e.g venipuncture, Intravenous catheter placement, administration of injections) for more than 500 patients per week.
Education
Associate of Science - Veterinary Technologist
Penn Foster
Only, TN
2023
Associate of Applied Science - Registered Medical Doctor Assistant
Blue Cliff College
Lafayette, LA
12.2017
Duel Enrollment For Applied Sciences - Biology
Louisiana State University At Alexandria
Alexandria, LA
08.2016
High School Diploma -
Avoyelles High School
Moreauville, LA
05.2016
Skills
Ability to maintain customer/client satisfaction while adhering to job duties and rules
Maintaining client/clinic relationships and building trust
Ability to main a sterile felid and assist in surgeries
Direct calls and important information to supporting staff, directory of services
Knowledge of Microsoft Word, Excel, and Powerpoint along with the knowledge of Medical charting programs/ (eg: Avimark, GMed, ScribeDVM, Cornerstone)
Maintain composure and positive attitude in the face of difficulties in the work pace
Certification
Phlebotomy
Fear Free Pets
Microsoft Word knowlege Cert.
American Sign Language
I am currently learning American Sign Language along side Spanish to better communicate with clients.
Timeline
Veterinary Nurse/Customer Care Specialist
The Waggin' Train Veterinary Clinic
10.2021 - Current
Veterinary ICU Nurse
Lafayette Veterinary Care Center
12.2018 - 10.2021
Registered Medical Doctorate Assistant
Acadiana Medicine Clinic Of Opelousas General
01.2017 - 01.2018
Associate of Science - Veterinary Technologist
Penn Foster
Associate of Applied Science - Registered Medical Doctor Assistant
HOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary ClinicHOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary Clinic
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)