Kristen Judd
Holbrook,NY
Summary
Merchandising & Marketing Manager with excellent experience in supervising day-to-day operations, maintaining promotions and planning purchases. Successful in meticulously managing inventory, ordering desirable stock and managing sales promotions. Personable communicator motivated to quickly resolve customer issues to maintain satisfaction and customer loyalty.
Overview
16
16
years of professional experience
Work History
Merchandising & Marketing Manager
Brinkmann's
Sayville, NY
02.2024 - Current
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Developed and implemented merchandising strategies to increase sales and profits.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Developed pricing promotions and markdowns to meet sales and margin targets.
Executive Administrator
Brinkmann's
Sayville, NY
02.2023 - 02.2024
- Monitored supply inventory levels and placed orders as necessary.
- Created content for promotional materials, including brochures, flyers, and websites.
- Managed social media accounts and campaigns.
- Evaluated the effectiveness of marketing campaigns using analytics tools.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
Regional Operations and Visual Manager
Ashley Homestore
Patchogue, NY
05.2015 - 02.2023
- Evaluates employee job performance and motivates staff to improve productivity.
- Assists staff with resolving complex customer issues and implementing targeted solutions.
- Visits multiple locations weekly to ensure each location is fully functional and operating effectively.
- Controls expenses, eliminates waste, reduces overhead costs and develops operating budgets.
- Analyzes problematic situations and occurrences to provide solutions and facilitates company survival and growth.
- Developed visual merchandising plans for seasonal promotions and new product launches.
Senior Operations Manager
Ashley Homestore
Farmingdale, NY
05.2012 - 05.2015
- Aligned strategies and products with company messages, target audience and marketing goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Established short and long-term company goals, policies and procedures, monitoring progress and results.
- Motivated team members and devised strategies to improve workflow.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Operations Manager
Ashley Homestore
Carle Place, NY
07.2009 - 05.2012
- Measured and reviewed performance via KPIs and metrics.
- Crafted operations best practices using audits and project management team feedback.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Education
Certificate - Project Management
Google - Coursera
Online03.2023
Marketing 101
Suffolk County Community College
New York, NY12-2024
Certificate - Viral Marketing And Crafting Contagious Content
Google - Coursera
Online07-2024
Associate of Applied Science - Interior Design
Fashion Institute of Technology
New York, NY05.2009
Skills
- Cross Departmental Communication
- Social Media Marketing & Brand Development
- Marketing Campaign Development
- Merchandising analytics
- Assortment optimization
- Product assortment planning
- Product lifecycle management
- E-commerce merchandising
- Consumer behavior analysis
- Demand planning
- Marketing campaign development
- Digital marketing & Content coordination
- Marketing campaigns
- Brand-building strategies
Timeline
Merchandising & Marketing Manager
Brinkmann's
02.2024 - Current
Executive Administrator
Brinkmann's
02.2023 - 02.2024
Regional Operations and Visual Manager
Ashley Homestore
05.2015 - 02.2023
Senior Operations Manager
Ashley Homestore
05.2012 - 05.2015
Operations Manager
Ashley Homestore
07.2009 - 05.2012
Certificate - Project Management
Google - Coursera
Certificate - Viral Marketing And Crafting Contagious Content
Google - Coursera
Associate of Applied Science - Interior Design
Fashion Institute of Technology
Marketing 101
Suffolk County Community College
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