Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristen Knirr

Summary

Results-driven professional committed to delivering exceptional patient care through white-glove service and aiming to apply expertise in eliminating barriers to care, workflow optimization, and patient retention to embrace new challenges.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Specialty Account Coordinator II

Mercy Specialty Pharmacy
Maryland Heights
09.2023 - Current
  • Coordinated end-to-end processing of new specialty oncology prescriptions, ensuring timely benefits verification, prior authorizations, and refill coordination with excellent patient care.
  • Evaluate patient eligibility and maintain enrollment for various financial assistance services including 340B, grants, and manufacturer patient assistance programs.
  • Triage all specialty medications prescribed by Mercy providers to appropriate pharmacies, optimizing multi-step order transmittal system and increasing patient acquisition.
  • Create optimized SOPs to reduce errors and guarantee compliance with government regulations and URAC accreditation standards

Senior Pharmacy Technician

Walgreen's Pharmacy
Springfield
03.2021 - 09.2023
  • Prepared and dispensed medications according to government and pharmacy standards.
  • Collaborated with healthcare providers to improve patient care and ensure accurate medication dispensing.
  • Managed inventories, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts to ensure compliance and availability of medications.
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Resolved billing issues with insurance companies or other third-party payers.

Education

Bachelor of Science - Biology

Missouri State University
Springfield, MO
05-2024

Certificate - Foundations of Pharmaceutical Science

Missouri State University
Springfield, MO
05-2024

Skills

  • EHR and pharmacy software including, Epic Hyperspace, Epic Compass Ross, Epic Beacon, Willow Ambulatory, Intercom
  • Prior authorizations
  • Financial assistance
  • Oncology medications
  • Medicare and Medicaid regulations
  • Auditing
  • Medical terminology
  • Excel mastery
  • Training and development

Certification

Missouri Pharmacy Technician License (03/2021)

Timeline

Specialty Account Coordinator II

Mercy Specialty Pharmacy
09.2023 - Current

Senior Pharmacy Technician

Walgreen's Pharmacy
03.2021 - 09.2023

Bachelor of Science - Biology

Missouri State University

Certificate - Foundations of Pharmaceutical Science

Missouri State University
Kristen Knirr