Kristen Krolick
Moriches,NY
Summary
High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Hardworking , reliable and motivated bartender with 15 plus years of experience and record of success in restaurant industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
15
15
years of professional experience
Work History
Bartender/Bartender Shift Manager
Hurricanes , Lulus and The Edge at Lulus
Patchogue, NY
03.2016 - Current
- Greeted customers and provided friendly service.
- Assisted in the preparation of cocktails and other drinks according to recipes.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Maintained cleanliness of bar area, including wiping down counters and tables.
- Organized bar inventory and supplies.
- Replenished garnishes, juices, syrups, olives, ice bins. as needed.
- Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
- Processed payments for purchases using cash registers or POS systems.
- Adhered to local laws regarding sale of alcoholic beverages to customers over 21 years old.
- Prepared mixed drinks accurately within specified time frames while ensuring quality standards were met.
- Performed daily opening and closing duties according to established procedures.
- Made friendly conversation with customers to provide enjoyable bar experience.
Manager /Head Bartender
Road Trip
Port Jefferson, NY
03.2009 - 03.2016
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Longwood High School
Middle Island, NY06-2002
Skills
- Outstanding Customer Service
- Handling Difficult Customers
- Liquor, Beer, And Wine Knowledge
- Maintaining A Clean Bar
- Bar Supply Stocking
- Bar Service Preparation
- Cash Register Operation
- Classic Cocktails
- Bar Operations Management
- Changing Beer Kegs
- Staff Management
- Preparing Garnishes
- Guest Requests
- Excellent Judgment
- Operating Quick Draw
Timeline
Bartender/Bartender Shift Manager
Hurricanes , Lulus and The Edge at Lulus
03.2016 - Current
Manager /Head Bartender
Road Trip
03.2009 - 03.2016
High School Diploma -
Longwood High School