Summary
Overview
Work History
Education
Skills
Timeline
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Kristen LaCross

Milton,VT

Summary

Detail-oriented former dental assistant/dental assistant student with experience providing direct patient care in busy dental practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Many years of excellent customer service experience.

Overview

22
22
years of professional experience

Work History

Bartender

Arrowhead Eagles Club
05.2011 - Current
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits

Paraeducator

BFA Fairfax School
09.2005 - 06.2011
  • Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
  • Monitored student classroom and outdoors activities to promote student safety.

Pharmacy Technician

Rite Aid/Brooks Pharmacy
06.2002 - 01.2011
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and quality customer service
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Resolved non-routine issues like third party billing, computer system and customer service issues
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Certified as a pharmacy technician in 2004

Education

Certified Dental Assistant -

Essex Center for Technology
Essex, VT

Associate in Arts (AA) - Liberal Arts & Sciences

Community College Of Vermont
Saint Albans, VT
01.2006

Skills

  • Flexible & Adaptable
  • Customer Service Experience
  • Detail-oriented
  • Patient Service
  • Dental Assisting
  • Insurance Billing

Timeline

Bartender

Arrowhead Eagles Club
05.2011 - Current

Paraeducator

BFA Fairfax School
09.2005 - 06.2011

Pharmacy Technician

Rite Aid/Brooks Pharmacy
06.2002 - 01.2011

Associate in Arts (AA) - Liberal Arts & Sciences

Community College Of Vermont

Certified Dental Assistant -

Essex Center for Technology

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Kristen LaCross