Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Laird

Poplar Bluff,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dominos Pizza Inc.
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Community Living Instructor

Compass Health Network
11.2022 - 08.2023
  • Strengthened community partnerships by collaborating with local organizations to provide additional resources and support services for clients.
  • Advanced professional knowledge by attending conferences, workshops, and webinars focused on best practices in the field of community living instruction.
  • Utilized active listening skills when communicating with clients to better understand concerns and provided reassurance and support.
  • Researched local services and activities available to clients with variety of special needs.
  • Coordinated transportation services for clients attending medical appointments or participating in community-based activities outside their residence.
  • Managed challenging behaviors effectively using positive behavior support techniques, reducing instances of crisis situations within the residential setting.

Cashier

Long John Silvers A&W
03.2021 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Education

Bachelor's Degree - Major-Business Management, Minor-Computer Science

Missouri University of Science And Technology
Rolla, MO
05.2026

High School Diploma -

Poplar Bluff High School, Technical Career Center
Poplar Bluff, MO
05.2021

Skills

  • Product and service knowledge
  • Computer Skills
  • Strategic Planning
  • Project management abilities
  • Problem Resolution
  • Decision-Making
  • Schedule Management
  • Interpersonal Relations

Timeline

Community Living Instructor

Compass Health Network
11.2022 - 08.2023

Assistant Manager

Dominos Pizza Inc.
03.2022 - Current

Cashier

Long John Silvers A&W
03.2021 - 07.2021

Bachelor's Degree - Major-Business Management, Minor-Computer Science

Missouri University of Science And Technology

High School Diploma -

Poplar Bluff High School, Technical Career Center

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Kristen Laird