Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Lang

Port Byron,NY

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Cashier

Lowes Home Improvment
05.2024 - 08.2024
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.

Administrative Assistant to Title IX Coordinator

Wells College
09.2023 - 05.2024
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.

Cashier

Real Deals Dollar Store
02.2022 - 04.2024
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Set up new sales displays each week with fresh merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Bachelor of Arts - History Teacher Education

Wells College
Aurora, NY

Bachelor of Arts - History Teacher Education

Hobart & William Smith Colleges
Geneva, NY
05.2026

Skills

  • Product Recommendations
  • Returns processing
  • Cash Handling
  • ID Verification
  • Customer Assistance
  • Customer Service
  • Payment Collection
  • POS Systems
  • Product restocking
  • Loyalty Program Promotion
  • Guest inquiries

Timeline

Cashier

Lowes Home Improvment
05.2024 - 08.2024

Administrative Assistant to Title IX Coordinator

Wells College
09.2023 - 05.2024

Cashier

Real Deals Dollar Store
02.2022 - 04.2024

Bachelor of Arts - History Teacher Education

Wells College

Bachelor of Arts - History Teacher Education

Hobart & William Smith Colleges
Kristen Lang