Summary
Overview
Work History
Education
Skills
Timeline
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Kristen LaPoint

Chattanooga,TN

Summary

Aspiring graduate student excelling in assessment and problem-solving. Leveraging strong emotional intelligence and active listening skills, I empower clients to navigate their care needs effectively, fostering a supportive environment that promotes positive outcomes.

Overview

31
31
years of professional experience

Work History

Facebook Group Admin-Volunteer

Breast Implant Illness and Healing by Nicole
10.2019 - Current
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Homeschool Educator

LaPoint Homeschool
02.2020 - 05.2023
  • Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Supported social development through group activities such as co-op classes or community service projects within the homeschool community.

Information and Referral Specialist

United Way Chattanooga
08.2007 - 01.2010
  • Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
  • Collaborated with local agencies to ensure accurate and complete referral information, improving client care coordination.

Case Manager

Johnson Mental Health Center
05.1997 - 08.1998
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Crisis Response Specialist

Johnson Mental Health Center
05.1994 - 05.1997

Assessed clients in crisis to determine if hospitalization was necessary

Provided assessments and reports detailing clients' mental health, GAF, treatment recommendations

Drafted safety contracts as needed

Followed up to ensure clients were getting support

Education

Bachelor of Science - Psychology

University of Tennessee At Chattanooga
Chattanooga, TN

Skills

    Active listening-communication skills

    Emotional intelligence-empathy

    Assessment skills

    Problem Solving

    Goal setting

    Flexibility

Timeline

Homeschool Educator

LaPoint Homeschool
02.2020 - 05.2023

Facebook Group Admin-Volunteer

Breast Implant Illness and Healing by Nicole
10.2019 - Current

Information and Referral Specialist

United Way Chattanooga
08.2007 - 01.2010

Case Manager

Johnson Mental Health Center
05.1997 - 08.1998

Crisis Response Specialist

Johnson Mental Health Center
05.1994 - 05.1997

Bachelor of Science - Psychology

University of Tennessee At Chattanooga
Kristen LaPoint