Kristen Lard
Helen Keller Hospital
Florence,AL
13
years of professional experience
Experienced in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Phlebotomist
1 Year 5 Months- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Assistant Store Manager
7 Months- Supervised daily store operations, ensuring consistent customer service and policy compliance.
- Coordinated merchandising resets, planograms, and seasonal floor set execution.
- Trained and supported team members on register procedures, stocking standards, and recovery tasks.
- Monitored inventory levels, processed replenishment, and maintained organized stockroom conditions.
- Managed cash handling, register accuracy, and store opening and closing procedures.
- Resolved customer concerns promptly while maintaining professional service standards.
- Enforced safety, cleanliness, and loss prevention practices across sales floor and backroom.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Sandwich Artist
1 Year 5 Months- Prepared sandwiches to customer specifications while maintaining accurate portioning and presentation standards.
- Operated cash register and processed customer orders with efficient, friendly service.
- Restocked ingredients, breads, and condiments to keep service area organized and ready.
- Followed food safety and sanitation procedures during preparation, handling, and cleanup.
- Assembled orders quickly during peak periods while maintaining accuracy and consistency.
- Cleaned workstations, equipment, and dining areas to support sanitary store operations.
- Communicated menu options and ingredient choices clearly to help customers customize orders.
- Supported team workflow by completing opening, closing, and routine shift tasks.
Education
Associate of Applied Science - Medical Assisting Technology
High School Diploma
Skills
Venipuncture
Patient care
Specimen handling
HIPAA compliance
Medical office administration
Customer service
CPR/AED
Medical terminology
Phlebotomy
Timeline
Phlebotomist
Helen Keller Hospital
05.2025 - CurrentRead More
Assistant Store Manager
Dollar General
03.2016 - 10.2016Read More
Sandwich Artist
SUBWAY®Restaurants
02.2014 - 07.2015Read More
Northwest Shoals Community College
Associate of Applied Science from Medical Assisting Technology
Read More
Rogers High School
High School Diploma
Read More