Kristen Long
Dallas,Georgia
Summary
I would like a job where I can utilize my experience. Where everyone is treated equally and a job that has a positive work environment. I would like a job that I can enjoy and in turn make my career. I have several skills and plenty of knowledge and would like to use it accordingly.
Overview
7
7
years of professional experience
Work History
CSR/Diaptacher/Administrative Assistant
Peach Plumbing And Drain
10.2022 - Current
- Handle multiple phone calls
- Make Appointments
- Manage Scheduling
- Dispatch Plumbers
- Create/Update Customer Accounts
- Send Invoices As Needed
- Locate Lines For Underground Work
- Work With Other Dispatchers And Plumbers To Make Sure Things Are Running Smoothly
- Follow Up With Customers to Ensure Services Were To Be Expected
- Update Excel Spreadsheet
- Check and Respond to Emails using Microsoft Outlook
Customer Service Representative
SmiONE
04.2022 - 08.2022
- Galileo Systems
- Order/Replace Debit Cards
- Give Balances
- Answer Any Questions Regarding Customer Accounts with SMIone
Front Desk Reception
Sweetwater Creek Animal Hospital
06.2021 - 01.2022
- Open/Close Office
- Intravet Experience
- Payment Handling
- Greet Clients
- Check Patients In and Out
- Invoicing
- Fill Prescriptions
- Maintain Cleanliness Of Front Office
- Answer and Maintain Phones
- Make and Maintain Appointments
- Scan Documents into Clients Accounts
Front Desk Reception
Douglasville Animal Hospital
09.2020 - 04.2021
- VTech Experience
- Answering Phones
- Scheduling Appointments
- Prepare Client Charts
- Daily Deposits
- Check Clients In and Out
- Client Call Backs
- Vaccination Follow Ups
- Weigh Pets
- Update/Create Client Accounts
Manager
Complete Cash
02.2020 - 08.2020
- Collections
- Reception
- Accounts Receivable
- Answering Phones
- Nightly Deposits
- Opening and Renewing title Pawns
- Open, Running and Closing Office
- Meeting Monthly Goals
- Daily Computer Work
- Repossessions
- Computer and Typing Literate
- Receiving Debit Cash and Money Order Payments
Senior Assistant Manager
Security Finance
09.2016 - 04.2018
- Reception
- Collections
- Accounting
- Loan Approval
- Posting Cash/Debit Payments to Customer's Account
- End Of Month Closeout
- Handling Multiple Phone Lines
- Meeting Monthly Quotes
Education
High School Diploma/GED -
Lithia Springs High School
Lithia Spring, GA05.2008
Skills
- Administrative Assisting
- Excel Spreadsheets
- Microsoft Outlook
- Typing
- Teamwork
- Dispatch
- Managing Schedule
- Customer Service
- Open, Running and Closing Office
- Meeting Monthly Goals
- Daily Computer Work
- Repossessions
- Computer and Typing Literate
- Receiving Debit Cash and Money Order Payments
- Reception
- Collections
- Accounting
- Loan Approval
- Posting Cash/Debit Applications to Customer Accounts
- End Of Month Closeout
- Handling Multiple Phone Lines
Timeline
CSR/Diaptacher/Administrative Assistant
Peach Plumbing And Drain
10.2022 - Current
Customer Service Representative
SmiONE
04.2022 - 08.2022
Front Desk Reception
Sweetwater Creek Animal Hospital
06.2021 - 01.2022
Front Desk Reception
Douglasville Animal Hospital
09.2020 - 04.2021
Manager
Complete Cash
02.2020 - 08.2020
Senior Assistant Manager
Security Finance
09.2016 - 04.2018
High School Diploma/GED -
Lithia Springs High School
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