Kristen Lopez

Corpus Christi,TX

Summary

Friendly and compassionate customer service professional with experience in fast-paced, high-pressure environments. Skilled at building positive relationships, resolving concerns with empathy, and maintaining accuracy while multitasking. I am passionate about creating a welcoming and supportive experience for patients and families, and I am eager to contribute strong interpersonal and organizational skills as a Patient Service Representative.

Overview

years of professional experience

Work History

Barista

Starbucks

Corpus Christi, Texas

03.2022 - Current

Prepared and served high-quality beverages according to company standards.
Engaged with customers to provide exceptional service and build relationships.
Maintained calm demeanor during high-volume periods and special events.

Bank Teller

Prosperity Bank

Taft, Texas

02.2021 - 07.2021

Processed customer transactions efficiently and accurately
Maintained cash drawer and balanced end-of-day reports
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner

Education

Associate of Applied Science - Diagnostic Medical Sonography

Del Mar College

Corpus Christi, TX

12-2023

Skills

Delivered exceptional customer service by building positive relationships, listening carefully to individual needs, and providing a welcoming environment
Maintained accuracy and attention to detail while processing high-volume transactions in a fast-paced setting

Handled customer concerns with patience, empathy, and professionalism ensuring resolution

References

References available upon request.

Timeline