Kristen Manwell
Summary
With a proven track record at Jicarilla Apache Nation Departments, I excel in office administration and customer service, enhancing office efficiency and client satisfaction. My expertise in document management and fostering positive relationships has significantly contributed to operational improvements, showcasing my ability to manage and streamline office functions effectively.
Overview
6
6
years of professional experience
Work History
Office Aide
Jicarilla Apache Nation Game and Fish
05.2024 - 08.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Improved office efficiency by organizing and maintaining accurate filing systems.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Developed correspondence letters, memos, and emails.
- Performed data entry tasks accurately and efficiently, contributing to well-organized recordkeeping systems within the office environment.
- Input data into spreadsheets and databases.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Office Aide
Jicarilla Family Education Center
05.2023 - 09.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Created and maintained detailed records of all office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Student Office Aide
Jicarilla Apache Treasury
04.2022 - 08.2022
- Enhanced office efficiency by organizing and maintaining files, records, and paperwork.
- Provided exceptional customer service to all visitors and callers, creating a positive impression of the office atmosphere.
- Supported event planning initiatives by coordinating logistics, preparing materials, and setting up equipment as needed.
- Assisted with financial tasks such as processing invoices or expense reports, helping maintain an organized budgetary system.
- Reduced errors in documentation through careful proofreading of written materials before distribution or filing.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Student Supervisor
Youth Employment Program Jicarilla Apache Nation
06.2018 - 03.2020
- Mentored new student supervisors, sharing best practices and providing guidance for success in the role.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Managed day-to-day operations of the supervised area, maintaining a safe and efficient workspace for students to thrive in academically.
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Boosted student performance by providing individualized attention and feedback on assignments.
- Promoted healthy work-life balance among students through workshops on time management skills.
- Established clear expectations for behavior within supervised spaces leading to an increase in quality interactions amongst peers.
Education
High School Diploma -
Dulce High School
Dulce, NM05-2020
Skills
- Scheduling appointments
- Filing systems
- Document management
- Customer service
- Verbal and written communication
- Valid Driver's license
- Office administration
- Office management
- Excel spreadsheets
- Front office management
- Payment processing
Timeline
Office Aide
Jicarilla Apache Nation Game and Fish
05.2024 - 08.2024
Office Aide
Jicarilla Family Education Center
05.2023 - 09.2023
Student Office Aide
Jicarilla Apache Treasury
04.2022 - 08.2022
Student Supervisor
Youth Employment Program Jicarilla Apache Nation
06.2018 - 03.2020
High School Diploma -
Dulce High School
Similar Profiles
Alissa PuertoAlissa Puerto
Office Aide at Courts of the Jicarilla Apache NationOffice Aide at Courts of the Jicarilla Apache Nation
Cindy DuncanCindy Duncan
Temp Secretary/office Aide at Jicarilla Apache NationTemp Secretary/office Aide at Jicarilla Apache Nation
Lisa HallLisa Hall
Housing Manager at Yavapai-Apache NationHousing Manager at Yavapai-Apache Nation