Kristen Mader
Pelham,NH
Summary
Dynamic project management professional with over 17 years of extensive experience in diverse business operations and project coordination across multiple industries. Proven track record as a self-starter excelling in team leadership, contract negotiation, time management, and problem-solving to achieve impactful results. Expertise in enhancing stakeholder engagement and driving project success, complemented by a strong commitment to fostering collaborative team efforts and strategic vision. Recognized for delivering innovative solutions that align with organizational goals and elevate overall performance.
Overview
18
18
years of professional experience
Work History
COMPLIANCE COORDINATOR
Minuteman Security Technologies, Inc.
New Hampshire/Remote
03.2025 - Current
- Manage contracts, licensing and compliance operations for a super-regional security and life safety systems provider, ensuring effective coordination and execution across all three functions while supporting company initiatives.
- Oversee contract review pipeline, providing timely and accurate status updates to stakeholders, maintaining transparency and strong lines of communication, and successfully negotiate contract terms and conditions with no customer loss and appropriate escalation of complex matters.
- Serve as central point of contact company-wide to coordinate prequalification and vendor/supplier onboarding, and secure time-sensitive surety bonds and documentation, ensuring proper issuance to support operational needs.
- Implemented AI-assisted, playbook driven contract review workflows, reducing contract turnaround time from 2 weeks to 4 days, and driving early progress toward a $40K annual legal cost-reduction target by reaching 30% of the goal in Q1.
- Lead complex state licensing projects involving multiple stakeholders in new and existing territories, ensuring alignment with organizational goals while maintaining focus on regulatory requirements.
- Leverage well developed organizational skills to manage competing priorities effectively without compromising on quality or timeliness.
- Contribute to continuous improvement initiatives aimed at enhancing overall operational efficiency within the organization.
- Prepare compliance records and data for ISO meetings, audits and certification by working collaboratively with Process Owners, compiling company policy documentation, reviewing audit requirements and non-compliance reports, and scheduling internal pre-audit training.
PIPELINE PORTFOLIO MANAGER
Intrepid Solutions and Services/CIS Secure
Ashburn, VA
10.2023 - 01.2025
- Orchestrated the development and execution of a portfolio of 75 federal projects for an awarded $97M Blanket Purchase Agreement (BPA) contract. This included delivering precise cost estimates and maintaining strategic oversight to meet the priorities across 8 sensitive locations.
- Delivered over $35 million in projects across federal and commercial sectors through direct communication with federal Contracting Officer Representatives (CORs), Alternate CORs (ACORs), and Contracting Officers (KOs), as well as commercial customers. Utilized meticulous planning, resource alignment, and robust stakeholder engagement to ensure successful project execution.
- Developed and delivered precise cost estimates and SOW-compliant price proposals, encompassing equipment costs, labor breakdowns, invoicing schedules, and delivery requirements.
- Efficiently maintained and updated artifact templates to streamline document creation. Regularly accessed CMMC-compliant, firewall-protected files to conduct thorough documentation research.
- Synchronized cross-functional teams through four-phase project execution, aligning resources and schedules between program managers, engineering, integration, and subcontractor groups. Demonstrated a proactive solutions-oriented approach to addressing challenges.
- Streamlined project lifecycle management through detailed cost tracking, timeline monitoring, and regular stakeholder updates.
- Established reputation as trusted point of contact with a passion for fostering team success through open communication, organization, and collaborative teamwork.
ENTREPRENEUR/BUSINESS OWNER/MANAGER
Cakes 5th Avenue LLC
Pelham, NH
05.2008 - 03.2022
- Built, managed, and operated a highly successful multi-decade business, responsible for all aspects of business operations and management.
- Optimized business operations through data-driven decision making, streamlining vendor partnerships, and enhancing customer acquisition processes.
- Cultivated lasting client relationships through transparent communication and expectation management, leading to strong business continuity and referral growth.
- Fostered strong industry and vendor relationships, creating mutually beneficial agreements that enhanced service delivery and market position.
- Streamlined contract negotiation processes by developing standardized templates and value-added solutions, enhancing efficiency and stakeholder satisfaction.
- Executed strategic planning initiatives aligned with market trends, ensuring operational excellence and consistent customer satisfaction.
Education
Business Management Courses -
Babson College
Wellesley, MASkills
- Portfolio Management
- Business Operations
- Contract Negotiation
- Legal Compliance
- Team Leadership
- Client Relations
- Written and Oral Communication
- Collaboration
- Stakeholder Engagement
- Strategic Planning
- Risk Management
- Budget Management
- Avetta and ISN compliance platforms
- Microsoft Excel, Word, Powerpoint, Teams, Sharepoint
- Google Applications
Timeline
COMPLIANCE COORDINATOR
Minuteman Security Technologies, Inc.
03.2025 - Current
PIPELINE PORTFOLIO MANAGER
Intrepid Solutions and Services/CIS Secure
10.2023 - 01.2025
ENTREPRENEUR/BUSINESS OWNER/MANAGER
Cakes 5th Avenue LLC
05.2008 - 03.2022
Business Management Courses -
Babson College