Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Martin

Bayville,NJ

Summary

Seasoned Culinary Manager and Bartender with a proven track record at Bahama Breeze, enhancing kitchen efficiency and guest satisfaction through leadership and innovative cost control. Skilled in guest satisfaction and salesmanship. Provides the upmost attention to detail and menu knowledge.

Overview

19
19
years of professional experience

Work History

Owner/Project Manager

Beach and Boro Landscaping
05.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.

Culinary Manager

Bahama Breeze
01.2021 - Current
  • Implemented detailed recipe documentation procedures, ensuring consistency in taste and presentation across all dishes served.
  • Attracted new clientele with creative marketing initiatives such as themed events or special promotions highlighting unique culinary experiences.
  • Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
  • Motivated team of 60 employees to maintain high standards of food preparation and efficiency for 11 hours per shift.
  • Mentored junior chefs and kitchen staff, facilitating professional growth through training sessions on cooking techniques and presentation skills.
  • Optimized kitchen staffing levels to maintain a balance between efficient service delivery and cost management, reducing labor costs without compromising quality or guest satisfaction.
  • Improved workflow efficiency by designing an ergonomic kitchen layout that optimized space utilization and minimized unnecessary movement of staff members.
  • Scheduled kitchen staff of 15 people.
  • Continuously refined culinary skills through ongoing professional development initiatives such as workshops, seminars, or industry conferences, staying current on best practices and emerging trends to drive continuous improvement within the restaurant operation.
  • Hired several team members to work on high-demand team of professionals.
  • Increased employee retention by offering competitive compensation packages and fostering a supportive work environment that prioritized professional development opportunities for staff members.
  • Lowered restaurant costs by 5% through creative ingredient sourcing and food waste efficiency.
  • Maintained consistently high food safety standards by enforcing strict adherence to sanitation guidelines and conducting regular inspections of kitchen facilities.
  • Established a positive work environment by fostering teamwork among kitchen staff members, resulting in improved productivity and morale.

Server/Bartender/Service Professional

Bahama Breeze
09.2018 - 01.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Contributed to inventory management by monitoring stock levels.

Veterinary Technician

Toms River Animal Hospital
12.2016 - 03.2017
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.

Bartender/Server/Manager

Baker’s Brew Which Then Became JK’s Boathouse
04.2006 - 09.2011
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Education

Business

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Leadership trained
  • Knife skills
  • Sanitation standards
  • Kitchen operations
  • Allergen awareness
  • Cost control

Timeline

Owner/Project Manager

Beach and Boro Landscaping
05.2022 - Current

Culinary Manager

Bahama Breeze
01.2021 - Current

Server/Bartender/Service Professional

Bahama Breeze
09.2018 - 01.2021

Veterinary Technician

Toms River Animal Hospital
12.2016 - 03.2017

Bartender/Server/Manager

Baker’s Brew Which Then Became JK’s Boathouse
04.2006 - 09.2011

Business

William Paterson University of New Jersey

Similar Profiles

CREATE PROFILE
Kristen Martin