Summary
Overview
Work History
Education
Skills
Timeline
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Kristen McIlvain

Indio,CA

Summary

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.

Overview

6
6
years of professional experience

Work History

Supervisor

Starbucks
08.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives, and communication goals.

Server

Dave And Buster's
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Police Officer

Indio Police Department
05.2023 - 07.2023
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.

Police Officer

Sacramento Police Department
01.2022 - 04.2023
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.

Community Service Officer

Sacramento Police Department
06.2021 - 01.2022
  • Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
  • Responded to and processed found property calls, logging details and filing required reports for further action.
  • Prepared accurate and thorough burglary and theft reports.
  • Wrote citations for offenders and explained procedures.

Server

Sun City Lincoln Hills
06.2017 - 06.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Supervisor

Starbucks
04.2018 - 02.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Education

High School Diploma -

Sierra College
Rocklin, CA

Skills

  • Criminal Investigations
  • Community Engagement
  • Human Relations
  • Search and Seizure Procedures
  • Crime Scene Processing
  • Policy Enforcement
  • Negotiation
  • Goal-Oriented

Timeline

Supervisor

Starbucks
08.2023 - Current

Server

Dave And Buster's
08.2023 - Current

Police Officer

Indio Police Department
05.2023 - 07.2023

Police Officer

Sacramento Police Department
01.2022 - 04.2023

Community Service Officer

Sacramento Police Department
06.2021 - 01.2022

Supervisor

Starbucks
04.2018 - 02.2020

Server

Sun City Lincoln Hills
06.2017 - 06.2020

High School Diploma -

Sierra College

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Kristen McIlvain