Kristen Merritt
Sullivan
Summary
Energetic and goal oriented individual who is hard working and willing to achieve company goals and exceed expectations. Adaptable to work conditions with experience in customer service skills and handles tasks with accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Deposit Service Teller
First State Community Bank
Sullivan
03.2023 - Current
- Processed customer transactions accurately and efficiently, ensuring adherence to banking protocols.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
Sullivan, MO
06.2021 - 03.2023
- Welcome patients and inquire their wellbeing since last treatment.
- Initiate and discontinue treatment.
- Evaluate vascular access for dialysis.
- Administer heparin as prescribed.
- Obtain pre and post vital signs.
- Use computers for various applications.
Education
High school diploma - undefined
Sullivan High School
Skills
Proficiency with banking software and teller systems
Data entry and record maintenance
Microsoft Office (Word, Excel, Outlook)
Processing electronic transactions
Customer service
Strong attention to detail
Timeline
Deposit Service Teller
First State Community Bank
03.2023 - Current
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
06.2021 - 03.2023
High school diploma - undefined
Sullivan High School