Kristen Mordino
Lancaster,NY
Overview
4
4
years of professional experience
Work History
Babysitting/Nanny
.
08.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
Delivery Driver
Instacart/Doordash
02.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
Crew Member
Picassos Pizza
Orchard Park, NY
08.2023 - 12.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Took orders, prepared meals, and collected payments.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
Crew Member
Wendys Restaurant
Depew, NY
12.2020 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Delivered outstanding customer service.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
Penn Foster High School
Skills
- Physical fitness
- First aid and CPR
- Maintaining confidentiality
- Crisis management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Relationship building
- Computer proficiency
- Self-defense techniques
- Task prioritization
- Legal requirements
- Self motivation
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
Timeline
Babysitting/Nanny
.
08.2023 - Current
Crew Member
Picassos Pizza
08.2023 - 12.2023
Delivery Driver
Instacart/Doordash
02.2022 - Current
Crew Member
Wendys Restaurant
12.2020 - 05.2021
Penn Foster High School