Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristen Nakayama

Corydon,IN

Summary

Hardworking Waitress with four years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Also a Systematic Lead Operator adept in monitoring and operating the production area to ensure machines are running correctly. Committed to adhering to safety and quality standards. Experience performing troubleshooting techniques, calibrations and testing procedures.

Overview

5
5
years of professional experience

Work History

Waitress

Buffalo Wild Wings
Clarksville, IN
01.2013 - 10.2016
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Greeted customers and escorted them to their tables.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Waitress

Ruby Tuesday Restaurant
Clarksville, IN
07.2012 - 01.2013
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Lead Press Operator

Beach Mold & Tool
New Albany, IN
06.2011 - 07.2012
  • Generated reports detailing progress on projects throughout the day, week, monthly cycle.
  • Assisted in training new press operators on the use of presses and related equipment.
  • Inspected completed jobs for overall appearance and ensured that product met customer expectations.

Education

High School Diploma -

Floyd Central High School
Floyds Knobs, IN
05-2011

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana
Sellersburg, IN

Skills

  • Teamwork and Collaboration
  • Deadline Adherence
  • Order Accuracy
  • Safe Food Handling
  • Menu Recommendations
  • Customer Service
  • Liquor, wine, and food service
  • Team leadership and supervision
  • Strong attention to detail
  • Materials Handling
  • Complex Problem-Solving
  • Hazardous Materials Handling
  • Problem-Solving
  • Tool operation
  • Effective Communication
  • Heavy Lifting
  • Machine Operation
  • Hand and power tools
  • Attention to Detail

References

References available upon request.

Timeline

Waitress

Buffalo Wild Wings
01.2013 - 10.2016

Waitress

Ruby Tuesday Restaurant
07.2012 - 01.2013

Lead Press Operator

Beach Mold & Tool
06.2011 - 07.2012

High School Diploma -

Floyd Central High School

Some College (No Degree) - General Studies

Ivy Tech Community College of Indiana

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Kristen Nakayama