Kristen Neeley, MBA, CPC
Stanville,KY
Summary
CPC certified professional offering a keen understanding of data confidentiality and HIPAA regulations. Trained in the use of ICD-10, HCPC's, and CPT codes and knowledgeable in the CMS coding rules.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Billing and Enrollment Specialist
Humana Military
Louisville, KY
03.2022 - 01.2023
- Responsible for answering phone calls from military members and their families to assign Primary care managers/transfer from another region/or process a new enrollment
- Processed payments for members enrolled in a paying Tricare Plan
- Worked within teams to complete requests from beneficiaries to stay within government compliance.
Business Office Clerk
Appalachian Regional Healthcare
Whitesburg, KY
09.2020 - 03.2022
- Responsible for the continuation of cash flow and revenue for the company
- Conducting accurate adjustments and correcting Medicare insurance claims for billing
- Followed and enforced the rules and policies of HIPAA.
Graduate Assistant
University of Pikeville
Pikeville, KY
08.2019 - 08.2020
- Responsible for assisting students with schedules and transcript requests
- Answering phones and emails in a professional manner
- Conducting typical office duties such as scanning, copying, filing, and shredding documents.
Education
Master of Business Administration - Healthcare Management
University of Pikeville
Pikeville, KY08.2020
Bachelor of Science - Healthcare Management
University of Pikeville
Pikeville, KY12-2018
Skills
- Microsoft Office Suite (Word, Excel, etc)
- Hospital Billing Procedure
- HIPPA Trained
- Knowledge of anatomy/physiology and disease medical terminology
- Knowledge of Medicare/Medicaid and Commercial
- Payers coding and billing guidelines, compliance regulations, including medical policies (LCD's and NCD's)
- Knowledge of CPT, ICD-10 and HCPCS Level 2
- Knowledgeable in medical terminology , EMR (Meditech) and multiple types of Insurance
- Data Entry and computer skills
- Attention to critical detail
Certification
- Certified Professional Coder, American Academy of Professional Coders 2023
Timeline
Billing and Enrollment Specialist
Humana Military
03.2022 - 01.2023
Business Office Clerk
Appalachian Regional Healthcare
09.2020 - 03.2022
Graduate Assistant
University of Pikeville
08.2019 - 08.2020
Master of Business Administration - Healthcare Management
University of Pikeville
Bachelor of Science - Healthcare Management
University of Pikeville
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