Kristen Nolle-O'Brien
Rochester,NY
Summary
Dependable, passionate, intelligent registered nurse seeks position in planning and coordinating health care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nurse Director for I/DD Services, Residential RN
Catholic Charities
10.2021 - 10.2023
- BMIRC Committee member (Behavior Management/Individual Rights Committee)
- SIRC Commitee membeer (Special Incident and Review Committee)
- Quality Assurance related to OPWDD Regulations
- Spearheaded and implemented new project QuickMAR implemented 06.01.22. EMR program to streamline the medication administration process eliminating errors and paper support for passing medications
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Attends staff meetings to keep team informed and teaching opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated medical policies and procedures, maintaining compliance with guidelines relating to HIPPA and general liability.
- Ordered at times pharmacy supplies, medications and kept inventory levels.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Intake/medical experience for OASAS funder.
Nurse Manager for I/DD Services
Easterseals
01.2019 - 01.2021
- BMIRC Committee member (Behavior Management/Individual Rights Committee)
- SIRC Committee member (Special Incident and Review Committee)
- Quality Assurance related to OPWDD Regulations
- Attended staff meetings to keep team informed of medical changes and provide opportunities for nurses/staff to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Collaborated with healthcare team members to plan, implement and enhance treatment.
- Facilitated therapeutic communication, conflict resolution, negative behaviors and helping residents regain or improve coping abilities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Registered Nurse for Early Head Start and Head Start
VOA
01.2018 - 01.2019
- EPK/UPK registration and compliance through Rochester City School District
- OCFS preschool and School Age Students regulatory compliance
- CACFP menu planning implementation.
Nurse Manager DD Services
Hillside Children's Center
01.2004 - 01.2018
- BMIRC Committee member (Behavior Management/Individual Rights Committee)
- SIRC Committee member (Special Incident and Review Committee)
- Quality Assurance related to OPWDD Regulations. Responsible for 3 IRAs and Oversight of 6 IRAs in addition opened 5 IRAs
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Responsible for supervision of 2 Nurse Coordinators. 1 in Buffalo 1 in Rochester.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications administered, discharge instructions, and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Associate of Applied Science - Nursing
Erie Community College
BuffaloSkills
- Medical Care Management
- Staff Supervision
- Hiring and Terminations
- Medical Administration
- Patient Education and Advocacy
- Patient Care
- Quality Assurance
- Electronic Charting Expertise
- Staff Development
- Work Planning and Prioritization
- Staff Coaching and Mentoring
Certification
- CPR
- First Aid
- NYSIIS
- SCIP
Volunteer Experience
- Girl Scouts of Buffalo and Erie County, 70 Jewett Parkway, Buffalo, NY, 14214, Past Holland Girl Scout Service Unit Manager, Delegate, Senior Troop Leader #1032
- Holland Soccer Club, 12410 Vermont Street, Holland, NY, 14080, Past President, U-16 Manager, U-10 Manager
References
Kristin Arnone, 585-752-8161 Lisa Abbott, 585-415-0073 Mary Maira, 585-747-1788
Timeline
Nurse Director for I/DD Services, Residential RN
Catholic Charities
10.2021 - 10.2023
Nurse Manager for I/DD Services
Easterseals
01.2019 - 01.2021
Registered Nurse for Early Head Start and Head Start
VOA
01.2018 - 01.2019
Nurse Manager DD Services
Hillside Children's Center
01.2004 - 01.2018
Associate of Applied Science - Nursing
Erie Community College
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