KRISTEN PACHECO
Bear,US
Summary
Positive, upbeat personality with excellent communication and problem-solving skills. Knows how to use a variety of banking and machinery products.
Comprehensive background in laboratory procedures, including sample preparation and proper use of analytical equipment. Demonstrated ability to work effectively both independently and as part of cross-functional teams. Strong written and verbal communication skills complemented by proficiency in data analysis and reporting. Previous roles have resulted in improved lab efficiency through streamlined processes.
Overview
17
17
years of professional experience
Work History
Specimen Collector
Aegis Sciences Corporation
Wilmington, Delaware
12.2024 - Current
- Verified patient information accuracy on specimen labels.
- Responded quickly to inquiries from healthcare professionals regarding test results or other issues related to sample collection.
- Adhered to strict confidentiality guidelines when handling sensitive patient data.
- Performed quality control tests on completed specimens to ensure accuracy of results.
- Collected and labeled specimens according to established protocols.
- Prepared necessary paperwork related to specimen collections such as requisitions, manifests, and forms.
Lab Associate
Frontier Scientific
Newark, Delaware
12.2023 - 12.2024
- Operated a variety of laboratory instruments including centrifuges, pipettes, pH meters, microscopes, and spectrometers.
- Verified accuracy of test results prior to submitting them for review by senior staff members.
- Maintained accurate records of all data collected during experiments.
- Ensured that all weights were within acceptable for further studies.
- Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
Teller
PNC Bank
Newark, DE
02.2014 - 10.2016
- Cash checks and disburse funds after ensuring that signatures are correct, that written and numerical amounts are consistent, and that accounts are adequately funded
- Educated customers about new services and products
- Volunteered for extra shifts to help with staffing shortages during the holidays and other busy times
- Completed highly accurate, high-volume money counts using both manual and machine-driven methods
- Maintained a friendly and professional demeanor when dealing with customers
- Created accounts with a 15-product cross-sell ratio.
Retail Sales Associate
Boscov's
Newark, DE
12.2013 - 02.2014
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Created price tags and merchandise signs for new items.
- Managed cash register operations using POS system and processed sales and returns.
Picker
Integrity Staffing for Amazon
Middletown, DE
11.2011 - 12.2013
- Checked inventory and selected warehouse products from specific locations based on customer orders and availability
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high customer service standards
- Quickly replenished items taken from shelves, lifting and organizing products safely with a scanner, and conveyer belt equipment
- Used the scanner system to receive orders and directions to the correct item locations
- Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods.
Barista
Starbucks
New York, NY
03.2010 - 11.2011
- Developed the ability to remember customer names and address them by name
- Continued to broaden my understanding of coffee styles and varieties
- Prioritized drink requests while managing interruptions
- Cleaned the counters, machines, utensils, and seating areas every day
- Served over 25 customers individually prepared coffee drinks every day
- Looked after equipment and made minor repairs to keep the coffee machines running smoothly.
Deli Assistant
The Fresh Market
Glen Mills, PA
01.2009 - 08.2011
- Recorded, monitored, and maintained optimal and required food temperatures throughout the kitchen, restaurant, and storage areas
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
- Answered 20 phone calls per day to assist customers
- Provided excellent service and attention when dealing with customers face-to-face or over the phone
- Working with team members and customers to find workable solutions improved operations
- Copied, logged, and scanned supporting documents before filing everything in the client's files.
Education
High School Diploma -
New Covenant Academy
New Castle06.2007
High School Diploma -
Solomon Schechter High School of New York
New York05.2007
Skills
- Quality control
- Laboratory equipment operation
- Data verification
- Team collaboration
- Attention to detail
- Problem solving
- Specimen handling
- Swab collection
- Conducting saliva tests
- Bioinformatics analysis
- Sample preparation
- Lab maintenance
Timeline
Specimen Collector
Aegis Sciences Corporation
12.2024 - Current
Lab Associate
Frontier Scientific
12.2023 - 12.2024
Teller
PNC Bank
02.2014 - 10.2016
Retail Sales Associate
Boscov's
12.2013 - 02.2014
Picker
Integrity Staffing for Amazon
11.2011 - 12.2013
Barista
Starbucks
03.2010 - 11.2011
Deli Assistant
The Fresh Market
01.2009 - 08.2011
High School Diploma -
New Covenant Academy
High School Diploma -
Solomon Schechter High School of New York