Summary
Work History
Education
Skills
Timeline
Hi, I’m

Kristen Parker Phillips

Disabled Vetran
Benton,AR
Kristen  Parker Phillips

Summary

Dynamic and results-driven professional with extensive experience in customer service and account management at Americas Car Mart, Inc. Excelled in revitalizing dormant leads, enhancing client relationships, and streamlining processes. Skilled in effective communication and problem-solving, with a proven track record of delivering tailored solutions and achieving revenue growth.

Knowledgeable Desired Position with solid background in animal healthcare and medical procedures. Delivered comprehensive care in clinical and surgical settings, ensuring optimal treatment outcomes. Demonstrated proficiency in diagnostic techniques and effective communication with pet owners.

Veterinary professional, prepared for challenges of role with proven history in clinical and surgical environments. Delivered high-quality animal care and treatment, consistently achieving positive results. Known for strong collaboration skills and adaptability, ensuring seamless team operations and patient care.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Animal Family Practice

Veterinarian Receptionist

Job overview

Answer multiple lines, Customer Service checking in clients, handling charts, filing, Computer Skills for making appointments, answering general questions, cashing out the client at end of appointment

Americas Car Mart, Inc

Sr. Account Rep

Job overview

  • Resurrected and monetized dormant leads to build book of business and increase revenues.
  • Resolved escalated client issues professionally while adhering to established guidelines, minimizing potential losses for the company.
  • Conducted regular client meetings to review account performance, identify opportunities for growth, and address any concerns.
  • Collaborated with cross-functional teams to address client needs and deliver tailored solutions.
  • Streamlined account management processes for increased efficiency and improved customer experiences.

Education

University of Arkansas At Little Rock
Little Rock, AR

Associate Degree In Nursing from Emergency Medicine
06.2008

Parkview High Scool
Little Rock, AR

from Sience
05.1994

Skills

Proper animal restraint

Timeline

Veterinarian Receptionist

Animal Family Practice

Sr. Account Rep

Americas Car Mart, Inc

University of Arkansas At Little Rock

Associate Degree In Nursing from Emergency Medicine

Parkview High Scool

from Sience
Kristen Parker PhillipsDisabled Vetran