Kristen Pepe
Middletown,NJ
Overview
4
4
years of professional experience
Work History
Assistant Teacher
King Of Kings Lutheran Church & School
2023.01 - Current
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with teachers to coordinate activities for classes.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Supervised recess, lunch and daily student intake and dismissal.
Front Desk Receptionist
Middletown Sports Complex
2020.08 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collected payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
Party Host
Middletown Sports Complex
2020.08 - Current
- Directed guests to correct areas for eating, dancing, and other services.
- Promoted safety of visitors and mitigated liability risks by enforcing rules and safety policies.
- Contributed creative ideas during team meetings for enhancing our party offerings or improving operational efficiency within the company.
- Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
- Developed customized party plans tailored to each client's preferences, ensuring memorable experiences for all attendees.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Education
Bachelor of Arts - Hospitality, Sports, Events, And Tourism
Montclair State University
Montclair, NJ05.2027
High School Diploma -
Middletown High School North
Middletown, NJ06.2023
Skills
- Customer Service
- Professional Demeanor
- Conflict Management
- Strategic Planning
- Interpersonal Communication
- Decorating
- Entertainment Coordination
- Issue Resolution
- POS Systems
Timeline
Assistant Teacher
King Of Kings Lutheran Church & School
2023.01 - Current
Front Desk Receptionist
Middletown Sports Complex
2020.08 - Current
Party Host
Middletown Sports Complex
2020.08 - Current
Bachelor of Arts - Hospitality, Sports, Events, And Tourism
Montclair State University
High School Diploma -
Middletown High School North
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