Kristen Reynolds
Martin,KY
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Cracker Barrell
Lexington , KY
01.2024 - 05.2024
- Garnished dishes and beverages to serve visually appealing menu items.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Set up dining room to meet hospitality and service standards.
- Informed customers of daily specials and signature menu items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
College Administrative Assistant
Big Sandy Community and Technical College
Prestonsburg, Kentucky
01.2018 - 01.2019
- Provided administrative assistance to the college Dean and other staff members.
- Generated monthly attendance reports for faculty members using a database system.
- Updated contact lists for various departments within the college administration.
- Scheduled appointments for faculty members based on their availability.
- Created spreadsheets in Microsoft Excel for tracking budgets and expenditures.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
High School Diploma -
Owsley County Highschool
Booneville, KY06-2014
Skills
- Dietary support
- Table setting expertise
- Resident support
- Supply restocking
- Menu memorization
- Strong multitasking
- Handling complaints
- Efficient organization
- Cleanliness and hygiene
- Professional appearance
- Salesmanship
Timeline
Wait Staff Member
Cracker Barrell
01.2024 - 05.2024
College Administrative Assistant
Big Sandy Community and Technical College
01.2018 - 01.2019
High School Diploma -
Owsley County Highschool