KRISTEN RHODES
Summary
CERTIFIED SCRUM MASTER | PROGRAM MANAGEMENT | SUPPLY CHAIN Scrum Development Framework - Agile Software Development - Conflict Management - Project Management - Iterative Development - Team Management & Development. Certified Scrum Master, SME, and Project Coordinator with 3 years of experience within an Agile environment, advocating scrum framework and leading project teams to deliver high-quality software on-time, within scope, and on budget while protecting teams from internal conflicts and external distractions to maintain focus on project timeline on an enterprise software development project. Able to quickly become an SME to help represent the needs of the business. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Seasoned Business Analyst offering years of supply chain industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
13
13
years of professional experience
Work History
Supply Chain Business Analyst
Church Of Jesus Christ Of Latter-Day Saints
03.2023 - Current
- Running 3 major projects simultaneously on time and within budget.
- Interact with internal customers to understand business needs and translate into requirements and project scope.
- Collaborate with stakeholders to define project objectives and criteria.
- Perform gap analysis to identify areas of improvement.
- Improve business direction by prioritizing customers and implementing changes based on collected feedback.
- Conduct interviews with key business users to collect information on business processes and user requirements.
- Assess business requirements to forecast annual budgetary operational costs.
- Collaborate with stakeholders to identify business needs and data sources.
- Analyze data to identify root causes of problems and recommend corrective actions.
- Provide technical support for troubleshooting analytics and reporting issues.
- Implement business intelligence solutions to increase operational efficiency.
Supply Chain Inventory Specialist
Church Of Jesus Christ Of Later-Day Saints
02.2020 - 03.2023
- Purchased5000+ supplies for production facilities and end products with 350M budget for 128 facilities nationwide.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Moved products from intercompany production facilities to main storehouse.
- Supplied finished products to storehouses, food banks, and emergency response base camps.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Set up and supported international users.
- Used Dynamics 365 SME to support business needs and field offices.
Project Coordinator / Scrum Master / SME
Church Of Jesus Christ Of Latter-Day Saints
02.2016 - 02.2020
- Directed and led project teams in 4-year software development project from initiation to delivery of final product; defined and communicated clear targets and objectives to team members.
- Facilitated sprint planning, sprint reviews, and sprint retrospective, daily scrums, and software demonstrations; monitored team’s sprint goals and roadmap.
- Quickly became Subject Matter Expert on many products being developed.
- Advocate and collaborate with development team to meet needs for business.
- Fostered strong team dynamics through effective conflict management and individual coaching.
- Conducted regular scrum meetings to facilitate communications, ensure coordination, and collaboration among team members.
- Ensured project teams remained within project scope to ensure product delivery compliance with project scope, tracked and managed scrum board, metrics, and task breakdown.
- Identified and removed barriers to ensure successful completion of project, guided teams on resource requirements, methodologies, deliverables, risks, and other potential issues throughout project life.
- Utilized project-tracking tool to document, collect, and report specific metrics and to assist team with work tasks; collect data for each sprint to show progress and improvements made.
Construction Project Management Staff Assistant
Church Of Jesus Christ Of Latter-Day Saints
12.2010 - 02.2020
- Managed finances of 75+ concurrent construction projects across US and Canada ranging from 100K to 5M including both new construction and remodels each year.
- Ensured project teams remained within scope and timelines.
- Managed contracts with contractors, architects, engineers, and other vendors.
- Fostered environment of open, direct communication both internally and externally.
- Conducted regular training sessions for project managers and administrative assistants.
Education
Bachelor of Science - Business Management, Entrepreneurship
Brigham Young University - Idaho
Rexburg, ID07.2019
Skills
- Jira, Jama, Microsoft Project, Microsoft D365 and Dynamics AX, Microsoft Office (Word, Excel, PowerPoint, SharePoint)
- Portfolio Asset Management System
- Client Meetings
- Scrum Methodology
- CRM Systems
- Web-Based Reporting Tools
- Business Requirements
- User Acceptance Testing (UAT)
- Administration and Management
- Team Translation
- Functional Improvements
- Project Management
Accomplishments
- Certifications: PMP Certification (in progress); Certified Scrum Master (2016)
Timeline
Supply Chain Business Analyst
Church Of Jesus Christ Of Latter-Day Saints
03.2023 - Current
Supply Chain Inventory Specialist
Church Of Jesus Christ Of Later-Day Saints
02.2020 - 03.2023
Project Coordinator / Scrum Master / SME
Church Of Jesus Christ Of Latter-Day Saints
02.2016 - 02.2020
Construction Project Management Staff Assistant
Church Of Jesus Christ Of Latter-Day Saints
12.2010 - 02.2020
Bachelor of Science - Business Management, Entrepreneurship
Brigham Young University - Idaho
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