Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Rogers

Dover,AR

Summary

Proactive professional with a solid background in front-of-house operations. Skilled in staff training, inventory management, and cash handling.

Overview

5
5
years of professional experience

Work History

FOH Team Member

Chick-fil-A
Russellville, Arkansas
01.2026 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of front-of-house areas.
  • Assisted team members during peak hours to ensure efficiency.
  • Prepared food items according to Chick-fil-A standards and procedures.
  • Engaged with customers, answering questions and providing menu recommendations.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.

Shift Leader

Panda Express
Russellville, Arkansas
11.2024 - 12.2025
  • Supervised team members during peak hours, ensuring timely service and customer satisfaction.
  • Trained new staff on restaurant procedures and customer service standards, enhancing team readiness and performance.
  • Monitored inventory levels and restocked supplies during shifts.
  • Addressed inquiries and resolved issues to deliver exceptional customer service, fostering a positive dining experience.
  • Maintained cleanliness and organization of work areas during busy periods.
  • Verified that cash drawers and safe contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.

FOH Trainer

Chipotle Mexican Grill
Patterson, California
12.2022 - 08.2024
  • Trained new staff on customer service and food preparation techniques to enhance service quality.
  • Monitored front-of-house operations to ensure smooth workflow and efficiency.
  • Conducted role-playing exercises to improve team communication and problem-solving skills.
  • Instructed staff on accurate cash handling procedures to ensure financial integrity.
  • Guided staff in resolving difficult customer issues to maintain satisfaction and loyalty.

Seasonal Warehouse Associate

Kohls Distribution Center
Patterson, California
09.2022 - 12.2022
  • Organized stock items in designated areas to streamline retrieval and inventory management.
  • Maintained cleanliness and safety standards throughout the warehouse environment.
  • Packed and labeled merchandise for efficient loading and shipment to retail stores.
  • Loaded and unloaded products from delivery trucks to ensure timely availability for operations.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages, and updated orders in internal database.

Cashier

Wingstop
Patterson, California
12.2021 - 09.2022
  • Maintained cleanliness and organization of the cashier area.
  • Assisted customers with menu selections and special requests.
  • Provided friendly service
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Learned back-of-house operations to assist kitchen staff.
  • Accurately and efficiently made customer orders

Education

High School Diploma -

Orestimba High School
Newman, CA
05-2022

Skills

  • Food safety
  • Cash handling
  • Inventory management
  • Workflow efficiency
  • Staff training
  • Customer service
  • Attention to detail
  • Communication skills

Timeline

FOH Team Member

Chick-fil-A
01.2026 - Current

Shift Leader

Panda Express
11.2024 - 12.2025

FOH Trainer

Chipotle Mexican Grill
12.2022 - 08.2024

Seasonal Warehouse Associate

Kohls Distribution Center
09.2022 - 12.2022

Cashier

Wingstop
12.2021 - 09.2022

High School Diploma -

Orestimba High School
Kristen Rogers