Kristen Sands
Warrenton,OR
Summary
Enthusiastic and skilled Warranty & Returns Administrator knowledgeable about shipping and receiving, invoicing, inventory management and stakeholder relations. Focused on promoting productivity, accurate recordkeeping and materials movement for reliability and speed. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint.
Overview
9
9
years of professional experience
Work History
Shipping, Invoicing, and Returns Lead
LEKTRO, Inc
01.2019 - Current
- Research and settle disputes with service providers related to rejected claims or on inaccurate, unreasonable, or unsubstantiated charges on processed claims.
- Assist in the investigation of customer complaints or escalated, unresolved issues.
- Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor.
Office Manager
Astoria Chiropractic Physician’s Center
09.2015 - Current
- Performs the billing process, including reconciling customer accounts and sending invoices.
- Performs collections functions including calling past due customers, creating and mailing monthly collection letters, setting up and follow through on payment arrangements.
- Initiates and follows up on Prior Authorizations & Referrals for Imaging, Radiology, Physical Therapy.
Education
Bachelor of Science - Business Management
Western Governors University
07.2025
Skills
- Teamwork and Collaboration
- Adaptability and Flexibility
- Detail oriented
- Records Management
- Supervision and leadership
- Task Prioritization
- Problem-Solving
- Effective Communication
- Multitasking Abilities
- Invoice and Shipping Document Preparation
- Quality Assurance
- Analytical and Critical Thinking
Timeline
Shipping, Invoicing, and Returns Lead
LEKTRO, Inc
01.2019 - Current
Office Manager
Astoria Chiropractic Physician’s Center
09.2015 - Current
Bachelor of Science - Business Management
Western Governors University
Similar Profiles
Michele SayettaMichele Sayetta
CEO at Heaven And Earth DesignsCEO at Heaven And Earth Designs
Matthew HollonMatthew Hollon
Project Coordinator/Web Services Administrator at Ifocus ConsultingProject Coordinator/Web Services Administrator at Ifocus Consulting
David EndoDavid Endo
Revenue Manager at Escape LodgingRevenue Manager at Escape Lodging