Kristen Seacat
Louisville,KY
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Belle Noble Entertainment Group LLC
Louisville, KY
04.2026 - Current
- Supervised daily operations to enhance efficiency and optimize team performance.
- Developed training programs for staff to improve service quality and operational knowledge.
- Implemented process improvements that increased workflow efficiency across departments.
- Led strategic planning initiatives to align business goals with operational capabilities.
- Analyzed performance metrics to identify areas for improvement and drive better outcomes.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Bartender
Grassa Gramma (Belle Noble Entertainment Group LLC)
Louisville, KY
07.2025 - 04.2026
- Developed and crafted signature cocktails, enhancing customer experience and establishment's reputation.
- Managed bar inventory and ordering, ensuring stock levels met demand and minimizing waste.
- Trained new bartenders in beverage preparation and customer service standards.
- Implemented efficient workflow processes to improve speed of service during peak hours.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Collaborated with management on promotional events, driving increased foot traffic and sales growth.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Hillcrest Tavern
Louisville, KY
05.2021 - 07.2025
- Lead daily operations, including team management, handling finances, and closing procedures.
- Served an average of 80 patrons daily, maintaining a high standard of service and adherence to health and safety regulations.
- Implemented efficient stock management and inventory control systems to reduce waste.
- Trained new employees, emphasizing teamwork, safety, and customer service.
- Developed time management and leadership skills while assuming additional responsibilities in the absence of the manager.
- Operated POS terminals to input orders, split bills and calculate totals.
- Memorized menu for knowledge of any allergens.
- Applied safe beverage handling and abiding to ABC laws.
- Quickly adjusted to changing recipes, menu changes, and hour changes.
Bartender
La Bodeguita De Mima
Louisville, KY
05.2020 - 05.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Recommended favorites, rum selections, and desserts.
- Memorized menu for knowledge of any allergens.
- Served an average of 200 people daily with consistent exceptional service.
- Prepared craft cocktails, paying attention to detail and making it to perfection every time.
- Used time management skills to ensure guests of the restaurant receive their drinks in a timely manner.
- Applied safe beverage handling and abiding to ABC laws.
- Frequently adjusting to changing recipes, menu changes, and hour changes.
Server
Doc Crows Southern Smokehouse And Raw Bar Restaurant
Louisville, KY
02.2019 - 05.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Recommended daily specials, bourbon selections and desserts to guide patrons toward more profitable items.
- Discussed alternative selections with the chef for guests with food allergies or gluten-free requests.
- Served an average of 90 people daily with consistent exceptional service.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Hostess
Doc Crows Southern Smokehouse And Raw Bar Restaurant
Louisville, KY
11.2018 - 05.2020
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Worked within OpenTable application to collect reservation information and communicate updates to guests.
- Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Education
Bachelor of Science - Environmental Science
University of Phoenix
02-2026
Skills
- Environmental & Sustainability Knowledge
- Team Collaboration & Leadership
- Conflict Resolution & Service Recovery
- POS Systems Operations
- Time Management & Multitasking
- Effective Sales & Service Prioritization
- Strong Communication & Interpersonal Skills
- Adaptability to New Procedures & Policies
- Classic cocktails
- Suggestive selling
- Hospitality service expertise
Timeline
Assistant General Manager
Belle Noble Entertainment Group LLC
04.2026 - Current
Bartender
Grassa Gramma (Belle Noble Entertainment Group LLC)
07.2025 - 04.2026
Bartender
Hillcrest Tavern
05.2021 - 07.2025
Bartender
La Bodeguita De Mima
05.2020 - 05.2021
Server
Doc Crows Southern Smokehouse And Raw Bar Restaurant
02.2019 - 05.2020
Hostess
Doc Crows Southern Smokehouse And Raw Bar Restaurant
11.2018 - 05.2020
Bachelor of Science - Environmental Science
University of Phoenix