Kristen Sheppard
Undergraduate For Social Work
Grants,NM
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Motivated business professional bringing several number of years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Chef
Uranium City Winery
Grants, NM
02.2022 - 01.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs
- Oversaw grill, stove, and oven, and cleaned equipment after every shift
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates
Housekeeping Manager/Owner/Operator
Sheppard's Cleaning Servies
Myrtle Beach, SC
02.2009 - 09.2021
- Communicated repair needs to maintenance staff.
- Coordinated household cleaning service operations and managed client relations.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed laundry sorting, washing, drying, and ironing.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Managed staff of 4 to 6 housekeepers
Education
Undergraduate - Social Work
New Mexico State University
Grants, NM 10.2023 - Current
GED -
Conway High School
Conway, SC 01.1998 - 01.2003
Skills
Billing and Invoicing
Spreadsheet development
Scheduling and calendar management
Operations management
Strategic marketing
Tactical planning
Contract management
Business process optimization
Competitor trend research
Problem-solving skills
Cash Handling
Time management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Undergraduate - Social Work
New Mexico State University
10.2023 - Current
Chef
Uranium City Winery
02.2022 - 01.2023
Housekeeping Manager/Owner/Operator
Sheppard's Cleaning Servies
02.2009 - 09.2021
GED -
Conway High School
01.1998 - 01.2003