Kristen Silinzy
McKesson Pharmaceutical Company
St Louis,MO
17
years of professional experience
Dedicated professional with experience in logistics and customer service. Strong organizational and communication skills, adept at identifying discrepancies and training staff to maintain high performance standards.
Work History
Double Checker/Warehouse Order Picker
4 Years 4 Months- Inspected incoming shipments for accuracy and compliance with company standards.
- Verified product quantities and conditions, ensuring quality control throughout the warehouse process.
- Collaborated with team members to streamline checking procedures, enhancing operational efficiency.
- Identified discrepancies in inventory records, facilitating timely resolutions to maintain stock integrity.
- Trained new staff on checking protocols and best practices to ensure consistent performance standards.
- Developed checklists for improved accuracy during inspections, reducing errors in product handling.
- Monitored and reported equipment malfunctions, contributing to maintenance scheduling and workflow continuity.
- Aided in training new employees, sharing best practices for efficient job performance.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Managed inventory levels, ensuring product availability and minimizing overstock.
Routing Specialist
3 Years 8 Months- Streamlined routing processes to enhance operational efficiency and reduce delays.
- Analyzed transportation data to optimize route planning and improve service reliability.
- Collaborated with drivers to ensure adherence to safety regulations and company policies.
- Mentored junior team members on effective routing strategies and software usage.
- Continuously updated existing routes based on feedback from drivers and customers alike, ensuring the most efficient and effective routes were in place.
- Collaborated with drivers to troubleshoot routing issues, enhancing overall performance.
- Implemented GPS tracking technology to monitor driver progress and improve route accuracy.
- Conducted regular audits of routing software to ensure accuracy and compliance with company standards.
Bus Driver/Dispatcher
8 Years 6 Months- Ensured safe and timely transport of students to and from designated locations.
- Adhered to all traffic laws and safety regulations during transit operations.
- Conducted routine vehicle inspections to maintain optimal functionality and safety standards.
- Provided excellent customer service by assisting students with boarding and disembarking procedures.
- Collaborated with school officials to develop efficient routes for daily transportation needs.
- Trained new drivers on operational protocols, safety practices, and route management.
- Monitored student behavior during transit to ensure a safe and respectful environment for all passengers.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
High School Diploma
- Honor Roll [Semester and Year]1999-2002
Skills
Customer service
Money handling
Accuracy and precision
Error detection
Information processing
Deadline management
Teamwork and collaboration
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Cleaning and sanitizing
Multitasking Abilities
Item scanning
Excellent communication
Customer service excellence
Organizational skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Cooperative attitude
Verbal communication
Customer relations
Goal setting
Staff supervision
Inventory management
Policies and procedures
Timeline
Double Checker/Warehouse Order Picker
McKesson Pharmaceutical Company
11.2021 - 03.2026Read More
Routing Specialist
First Student Transportation
08.2017 - 04.2021Read More
Bus Driver/Dispatcher
First Student Transportation
02.2009 - 08.2017Read More
Beaumont High School
High School Diploma
Read More