Kristen Simmons
Village Travel
Norman,OK
11
years of professional experience
Adaptable and reliable transportation professional with expertise in managing challenging situations and fostering positive passenger relations. Known for efficient route planning and attention to detail, ready to support organizational goals through safe and punctual transport.
Work History
Charter Bus Driver
1 Year 9 Months- Operated charter buses safely across various routes, adhering to traffic regulations and schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with maintenance standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service throughout journeys.
- Managed route planning and navigation using GPS technology for efficient travel logistics.
- Monitored fuel consumption and implemented strategies to reduce operational costs during trips.
- Maintained accurate logs of driving hours, vehicle maintenance, and incident reports to ensure compliance with regulations.
- Ensured passenger safety with thorough pre-trip inspections and adherence to traffic laws.
- Maintained positive relationships with clients through clear communication about scheduling changes or unexpected delays.
- Managed challenging weather conditions skillfully, prioritizing passenger safety while minimizing delays in arrival times.
- Consistently met stringent safety standards by adhering to company policies and federal regulations, resulting in an excellent driving record.
- Increased on-time arrivals through efficient route planning and time management skills.
- Handled emergency situations calmly, taking appropriate action to protect passengers and minimize damage.
- Attended regular training sessions to stay updated on industry regulations and best practices for charter bus drivers.
- Maintained a professional demeanor under pressure while handling last-minute itinerary changes or unforeseen complications during trips.
- Assisted passengers with special needs, ensuring comfortable boarding and disembarking processes.
- Enhanced passenger satisfaction by providing exceptional customer service and maintaining a clean, safe bus environment.
- Showcased strong attention to detail when preparing for trips, ensuring all relevant documentation and permits were in order before departure.
- Contributed to team cohesion by collaborating closely with fellow drivers, sharing tips for navigating difficult routes or addressing common challenges faced on the job.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Received excellent customer reviews for friendly, punctual transport services.
Transit Bus Operator
5 Months- Operated transit buses safely, adhering to schedules and traffic regulations.
- Delivered exceptional customer service, assisting passengers with inquiries and ensuring a pleasant travel experience.
- Conducted pre-trip inspections, identifying mechanical issues and maintaining vehicle safety standards.
- Collaborated with dispatchers to optimize route efficiency, minimizing delays while enhancing service reliability.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
OTR Truck Driver
2 Months- Operated long-haul trucks, ensuring timely delivery of goods across multiple states.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
- Managed paperwork, including bills of lading and delivery receipts, for accurate record-keeping.
- Collaborated with dispatchers to optimize routes and reduce fuel consumption efficiently.
- Adhered to federal regulations regarding hours of service, maintaining compliance during all trips.
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Charted out upcoming routes with GPS technology and maps.
- Operated with safety and skill to avoid accidents and delays.
Order Picker
10 Months- Operated order picking equipment to efficiently fulfill customer orders.
- Ensured accurate selection of products by following detailed picking lists.
- Collaborated with team members to maintain optimal workflow in fast-paced environment.
- Implemented safety protocols to minimize accidents and promote workplace safety.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Front End Assistant/Gas Station Attendant
10 Months- Assisted in product merchandising, ensuring optimal presentation and stock levels across departments.
- Supported inventory management by monitoring stock levels and coordinating restocking efforts effectively.
- Collaborated with team members to enhance customer experience through prompt assistance and service excellence.
- Implemented process improvements to streamline checkout procedures and reduce wait times for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Lead Custodian
6 Years 4 Months- Supervised daily cleaning operations to ensure airport facilities met health and safety standards.
- Trained and mentored custodial staff on effective cleaning techniques and equipment usage.
- Developed and implemented improved cleaning protocols to enhance efficiency and reduce downtime.
- Conducted regular inspections of facilities to identify maintenance needs and ensure compliance with regulations.
- Coordinated supply inventory management, ensuring availability of essential cleaning materials and tools.
- Collaborated with airport management to schedule cleaning activities during non-peak hours for minimal disruption.
- Resolved custodial issues promptly, maintaining high standards of cleanliness throughout the airport premises.
- Streamlined workflow processes, leading to increased productivity among custodial team members.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
- Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
Education
GED
Skills
Safe driving practices
Pre-trip inspections
Adaptable to change
Defensive driving techniques
Passenger assistance
GPS navigation
Vehicle maintenance
Route planning expertise
Customer service
Problem-solving
Time management
Attention to detail
Clear communication
Multitasking and organization
Clean driving record
Commercial driving
Inclement weather driving
Route planning
Timeline
Charter Bus Driver
Village Travel
11.2024 - CurrentRead More
Transit Bus Operator
Embark
06.2024 - 11.2024Read More
OTR Truck Driver
Werner Enterprises
12.2023 - 02.2024Read More
Order Picker
Hobby Lobby Distribution Center
12.2022 - 10.2023Read More
Front End Assistant/Gas Station Attendant
Costco Wholesale
11.2021 - 09.2022Read More
Lead Custodian
Rogue Valley International Medford Airport
07.2015 - 11.2021Read More
Live Oak High School
GED
Read More