Dynamic Dental Assistant with extensive experience at Mark E. Bostic, D.D.S., P.L.L.C., skilled in dental radiography and patient education. Proven ability to enhance patient comfort and retention through exceptional communication and care. Successfully improved scheduling efficiency and contributed to optimal treatment outcomes by maintaining accurate patient records and collaborating effectively with the dental team.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Dental Assistant
Mark E. Bostic, D.D.S. ,P.L.L.C.
05.2002 - Current
Documented patient dental health information, medical history, and vital signs for future reference.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Enhanced patient rapport by consistently delivering accurate patient records and updating files regularly.
Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Scheduled and confirmed patient appointments.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared patient X-rays and images for review by dentist.
Collaborated with the dental team to develop customized treatment plans for individual patients.
Prepared treatment areas for patient care, ensuring sterile and organized environment.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Improved dental procedure outcomes with accurate preparation of filling and crown materials.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Mark E. Bostic, D.D.S., P.L.L.C.
02.1996 - 06.2000
Contributed to office organization by maintaining accurate patient records and updating files regularly.
Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Enhanced team productivity by providing timely assistance during complex dental procedures.
Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Enhanced patient rapport by consistently delivering compassionate and professional care.
Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
Increased office efficiency by maintaining patient records with up-to-date information.
Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
Improved dental procedure outcomes with accurate preparation of filling and crown materials.
Prepared and sterilized instruments and materials for use by dentists.
Assisted in chair-side dental procedures by filling cavities and taking impressions.
Exposed, developed and mounted dental x-rays.
Education
High School Diploma -
Vance Senior High School
Henderson, NC
06-1989
Skills
Dental radiography
Digital X-ray expertise
First aid training
Diagnostic imaging
Prophylaxis
Fabrication of temporary crowns and bridges
Dental appliance fabrication
Dental impressions
Treatment delivery
Four-handed procedures
Dental procedure preparation
Appointment scheduling
Patient charting
Infection control proficiency
Endodontic procedures
Electronic charting
Dentrix proficiency
Data confidentiality measures
Inventory management
Complex Problem-solving
Certification
Intraoral Radiography - 10/1994
The University of North Carolina - Chapel Hill School of Dentistry
Coronal Tooth Polishing - 10/2001
The University of North Carolina - Chapel Hill School of Dentistry
OSHA and North Carolina Infection Control Methods - 12/2001
The University of North Carolina - Chapel Hill School of Dentistry
Medical Emergencies - 10/2002
The University of North Carolina - Chapel Hill School of Dentistry
Patient Service Representative at Lifepoint Health, Maria Parham Medical CenterPatient Service Representative at Lifepoint Health, Maria Parham Medical Center