Kristen Sprenger
Houston
Summary
Dynamic Senior Market Director at UBS Financial Services with a proven track record in asset management and client relationship management. Successfully supervised $31.3B in assets, driving revenue growth and enhancing client engagement. Expert in risk assessment and compliance oversight, fostering collaboration across departments to deliver tailored solutions for high-net-worth clients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Market Director
UBS Financial Services
Houston
01.2025 - Current
- Supervised UBS High Net Worth and Ultra High Net Worth businesses, managing $31.3B in assets.
- Oversaw 70 financial advisors, driving revenue growth and asset acquisition initiatives.
- Collaborated with multiple departments to deliver customized client solutions.
- Facilitated communication between senior management and financial advisors to align firm initiatives.
- Enhanced existing client relationships to increase wallet share and secure new clients.
Market Director, Private Wealth Management
UBS Financial Services
Houston
03.2020 - 01.2025
- Oversaw financial performance, cost management, and risk assessment for Houston Private Wealth Management branch.
- Led team of 18 Private Wealth Advisors, generating $61MM in annual revenue and managing $11.8B in assets.
- Recruited new Private Wealth Advisors from competitors while retaining top talent.
- Collaborated with firm divisions to deliver customized solutions for ultra-high-net-worth clients.
- Resolved escalated client and employee issues promptly to uphold operational integrity.
Assistant Market Head, Texas Private Wealth Market
UBS Financial Services
Dallas
03.2018 - 03.2020
- Company Overview: Private Wealth Management
- Assisted Market Head in daily management of Private Wealth market - region including Dallas, Houston, Austin, Oklahoma City, Denver, and Salt Lake City
- Served as a liaison between the firm, the firm's resources and initiatives to Private Wealth Advisors and their UHNW clients within the Texas market area
- Track business development opportunities against annual market metrics of Net New Money, Trailing 12 month revenue, economic profit.
- Managed and resolved complex and escalated issues from clients and financial advisors. Issues related to financial, reputational, compliance, supervisory, operational and HR
- Assisted with the recruiting of Financial Advisors from competing firms
- Collaborated in conjunction with Investment Bank, estate planning, lending resources, and Asset Management to deliver a holistic wealth management experience
- Private Wealth Management
Supervisory Officer, Texas Private Wealth Market
UBS Financial Services
Dallas
07.2016 - 03.2020
- Company Overview: Private Wealth Management
- Help drive initiatives related to sales supervision, compliance, and business risk
- Guided employees on policies and procedures put in place by the firm and industry in correlation with their businesses and clients.
- Manage review of various supervision processes
- Coordinated with legal and product specialists on creation and supervision of client driven customized performance reports.
- Private Wealth Management
Administrative Manager, Dallas Market
UBS Financial Services
Dallas
03.2016 - 07.2016
- Company Overview: Wealth Management
- Oversaw and lead a team of 32 administrative staff
- Assisted the branch manager in branch cost management, personnel and human resources decisions and helped drive firm initiatives
- Managed staff in areas of training, career development, and compensation.
- Ensured staff was following the firm's policies and procedures in an efficient way to provide optimal client experience.
- Wealth Management
Executive Team Assistant, Client Service Associate
UBS Financial Services
Dallas
06.2011 - 03.2016
- Company Overview: Wealth Management
- Provided administrative support to the complex management team in areas of Hiring and HR, licensing and registration, coordinating meetings within the complex and branch, and escalated employee or client issues
- Assisted and gave direct support to the Branch Office Manager in day to day issues
- Input client financial data using monte carlo simulation tools to create and help present financial plans to clients
- Kept record of monthly, quarterly, and annual contact between the financial advisors and their clients.
- Wealth Management
Education
Bachelor of Science - Economics
Pennsylvania State University
University Park, PA05.2011
Skills
- Asset management
- Financial advising
- Risk assessment
- Compliance oversight
- Performance reporting
- Client relationship management
Certification
- CFA Level III Candidate, August 2025
- Series 7, 66, 9, 10 and 3
- Texas General Lines - Life, Accident and Health
Activities
- Co-Chair, UBS All Bar None Programming Committee, All Bar None is an organization within UBS whose mission is to engage, educate and empower employees to promote the professional advancement of women at UBS and to champion the firm's vision, values, and strategies
- Member, Penn State Division I Women's Soccer Team
- Member, Goodyear Cotton Bowl Athletic Association - Council
Timeline
Senior Market Director
UBS Financial Services
01.2025 - Current
Market Director, Private Wealth Management
UBS Financial Services
03.2020 - 01.2025
Assistant Market Head, Texas Private Wealth Market
UBS Financial Services
03.2018 - 03.2020
Supervisory Officer, Texas Private Wealth Market
UBS Financial Services
07.2016 - 03.2020
Administrative Manager, Dallas Market
UBS Financial Services
03.2016 - 07.2016
Executive Team Assistant, Client Service Associate
UBS Financial Services
06.2011 - 03.2016
Bachelor of Science - Economics
Pennsylvania State University