Committed and hardworking manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Store Manager
Village Frame Shoppe
01.2023 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Interacted well with customers to build connections and nurture relationships.
Crewmember
JOANN Fabrics and Crafts
06.2020 - 05.2021
Collaborated with team members to complete orders.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.