Kristen Stachowiak
Fredonia,NY
Summary
Committed and hardworking manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Store Manager
Village Frame Shoppe
2023.01 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Interacted well with customers to build connections and nurture relationships.
Crewmember
JOANN Fabrics and Crafts
2020.06 - 2021.05
- Collaborated with team members to complete orders.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Sculpture
State University of New York At Fredonia
Fredonia, NY05.2024
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Store Manager
Village Frame Shoppe
2023.01 - Current
Crewmember
JOANN Fabrics and Crafts
2020.06 - 2021.05
Bachelor of Arts - Sculpture
State University of New York At Fredonia
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