Service Professional experienced in customer support and complaint resolution. Enhanced customer satisfaction and streamlined operations in fast-paced environments. Restaurant Manager focused on team management and business operations, developed inventory systems and implemented cost control measures to improve efficiency and customer satisfaction.
Work History
Service Representative
4 Months
Crossmark | 04.2026 - Current
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Utilized point-of-sale systems to process transactions efficiently and accurately.
Assisted in product promotions, increasing customer engagement and satisfaction levels.
Collaborated with team members to maintain a clean and organized service area.
Adapted quickly to changing customer needs and prioritized tasks effectively.
Supported inventory management by restocking products and monitoring stock levels.
Maintained productivity and quality standards at all times.
Restaurant Manager
2 Years 6 Months
J&E Rootbeer | 12.2022 - 06.2025
Oversaw daily restaurant operations ensuring high-quality service and customer satisfaction.
Managed staff schedules and training programs to enhance team performance and efficiency.
Implemented cost control measures, reducing waste while maintaining food quality standards.
Developed and maintained inventory management systems for optimal stock levels and ordering processes.
Analyzed customer feedback to identify areas for improvement, enhancing overall dining experience.
Coordinated promotional events, increasing foot traffic and boosting sales during peak periods.
Established standard operating procedures for kitchen staff to streamline workflows and improve service speed.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Photo Booth Tech
7 Months
Carvana | 01.2022 - 08.2022
Captured high-quality images of all cars for website enhancement
Operated diagnostic equipment to assess vehicle conditions and ensure quality standards.
Conducted routine inspections to identify maintenance needs and enhance operational efficiency.
Collaborated with team members to streamline workflows and improve task completion times.
GM Clerk
11 Years 1 Month
Meijer | 12.2010 - 01.2022
Operated cash register efficiently, processing transactions accurately and swiftly.
Assisted customers with inquiries, providing excellent service to enhance shopping experiences.