Kristen Leigh Trierweiler
Williamston,MI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Consulting Services
K2 Services, LLC
Lansing, US
03.2013 - Current
- Company Overview: Administrative Services and Event Planning
- Planning and setting up events for clients: site, set-ups, and tech needs, and meals
- Responding to phone and written correspondence as virtual admin support
- Developing meeting and outreach materials
- Database updates and maintenance
- Working with vendors for events: trade shows, marketing seminars, ie
- Facilitation
- Strategic Planning Sessions
- One-one Coaching
- Ice Breakers
- Art-Based Team Projects
- Storytelling Guides
- Administrative Services and Event Planning
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Recruited new high-priority clients and maintained long-term relationships with existing ones.
- Analyzed business performance data and forecasted business results for upper management.
- Participated in industry events such as conferences, seminars and workshops in order to stay abreast of current trends in the consulting field.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed vendor relationships including contract negotiation activities in order to obtain favorable terms for services rendered.
- Facilitated meetings between clients and internal stakeholders at various stages throughout the engagement lifecycle.
- Managed multiple concurrent projects while adhering to tight deadlines.
- Oversaw the development of project plans, timelines and budgets for each engagement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Yoga, Reiki, Meditation Instructor and Coach
Self Employed Contractor
Lansing, US
01.2010 - Current
- Yoga / 200-Hour Registered Instructor
- Styles include: Chair, Vinyasa, Yin, and Restorative
- Reiki Master: Certified Reiki Energy Healer
- Provide individuals and Groups with a safe and supportive space to support a healthy mind, body, and spirit connection
- Meditation: Coach, Guide, and Support Meditation practices designed for group and individuals
Childcare Provider
Early Childhood Development
11.2005 - Current
- My primary goal has been to help my children develop into kind, and self-reliant individuals
- The part-time consulting work allowed me to be a full-time guide in their development
- Observed children's behavior and development, and determined best options for their individual growth
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Used positive reinforcement and behavior modeling to instill discipline in my children.
- Helped develop motor skills through active playtime activities like running, jumping.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Artist in Residence
Château D'Orquevaux
Orquevaux, France
02.2024 - 03.2024
- I was selected to explore my art as a form of therapy by the Orquevaux Art Residency.
- I lived and created with 20 other artists from around the world, of all disciplines. Learning from each other, and experiencing the various ways art plays a role in mental health.
- Participated in professional lectures, meditations, and educational activities.
- Completed a 30-piece collection focused on the therapeutic benefits of art and meditation.
Health Fitness Specialist
Burcham Hills Retirement Center
East Lansing, US
04.2023 - 02.2024
- My role as a Fitness Specialists Includes:
- Working 1 on 1 to help residents meet individual fitness goals
- Impact the physical, emotional, and social well-being of residents.
- Develop new program ideas to raise engagement.
- Design and implement individualized exercise programs based on the individual's goals, medical history, and overall well-being.
- Assess goals and review exercise programs with staff, residents, and families.
- Worked directly with families, residents, and their medical team to provide individual health programs.
Enrollment Counselor
University of Phoenix
East Lansing, Michigan
01.2000 - 01.2007
- Recruit and qualify potential students for degree programs
- Handled new enrollments by entering customers' data and reviewing information.
- Assisted in developing and implementing recruitment strategies to attract new students.
- Ensured compliance with all applicable regulations governing student admissions processes.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Developed relationships with area businesses to increase awareness about enrollment opportunities.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Performed administrative tasks such as filing paperwork and updating databases as needed.
- Attended professional development seminars related to best practices in higher education admissions.
- Listened to and understood customers' needs, explained and discussed options and outlined best-fit services.
- Conducted one-on-one meetings with applicants to discuss admission requirements and procedures.
- Advised on financial aid options including scholarships, grants, loans, and other forms of assistance.
- Monitored student progress through completion of admissions application documents.
- Organized college fairs, open houses, campus tours, and other events for prospective students.
- Responded promptly to inquiries from potential students via phone calls, emails or text messages.
- Maintained detailed records of student inquiries and follow-up activities using customer relationship management software.
- Provided guidance and support to prospective students throughout the enrollment process.
Education
Bachelor of Arts - Psychology/ Industrial Organization
University of Phoenix
Remote11-2025
Skills
- Organizational development
- Customer relationship management
- Computer skills
- Positive attitude
- Teamwork
- Innovation management
Certification
- CPR Certification, Present
- First Aid Certification, Present
- Certified Fitness Instructor, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
Yoga Alliance Certified / 200 Hour Yoga Instuctor 2018
Timeline
Artist in Residence
Château D'Orquevaux
02.2024 - 03.2024
Health Fitness Specialist
Burcham Hills Retirement Center
04.2023 - 02.2024
Administrative Consulting Services
K2 Services, LLC
03.2013 - Current
Yoga, Reiki, Meditation Instructor and Coach
Self Employed Contractor
01.2010 - Current
Childcare Provider
Early Childhood Development
11.2005 - Current
Enrollment Counselor
University of Phoenix
01.2000 - 01.2007
Bachelor of Arts - Psychology/ Industrial Organization
University of Phoenix