Hi, I’m
Kristen Vehmeier
Phoenix,AZ
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
12
years of professional experience
Work History
Myself Elite Cleaning Service LLC
Owner/operator of a Comm/res Cleaning Company
04.2018 - Current
Job overview
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Pantera Gentleman’s Club
Cocktail Waitress
01.2012 - 12.2015
Job overview
- Resolved guest issues professionally, efficiently turning negative experiences into positive outcomes whenever possible.
- Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
- Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
- Maximized revenue opportunities through upselling premium liquors within specialty cocktails based on individual guest tastes.
- Created a fun, productive And professional environment for other workers and myself and the customers to make everybody happy and make everything efficient. Always on my feet and I was asking what I could do next to help.
Education
Builders Alliance AssociationGateway College
Journeyman Electrical from Journeyman Electrical
01.2022
Skills
- Budget Administration
- Administrative Oversight
- Regulatory Compliance
- KPI Management
- Always making sure customers were happy and no one was waiting too long for anything
- Even under stressful situations, I always keep my composure and I’m very respectful and nice even two customers that are a bit over the top
- If I can help in any situation I will and in anything that I don’t know How to do I will learn very fast and very efficiently
Timeline
Owner/operator of a Comm/res Cleaning Company
Myself Elite Cleaning Service LLC
04.2018 - Current
Cocktail Waitress
Pantera Gentleman’s Club
01.2012 - 12.2015
Builders Alliance Association
Journeyman Electrical from Journeyman Electrical
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